Stonegates

    4031 Kennett Pike, Wilmington, DE 19807
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.15·(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.8
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      2.0

    Pros

    • Attentive nursing staff
    • Resort-style independent living
    • Robust social and recreational programming
    • Regular transportation and organized outings
    • Restaurant-style dining with varied menu
    • Well-maintained, clean environment with pleasant odors
    • Attractive campus and grounds
    • Spacious, well-laid-out apartments
    • Live entertainment and themed events
    • Friendly residents and community atmosphere

    Cons

    • Premium pricing and perceived high cost
    • Inconsistent staff professionalism and service quality
    • Front-desk/reception responsiveness issues

    Summary of reviews

    Overall impression: The reviews portray Stonegates as a resort-like independent living community with a strong emphasis on lifestyle, cleanliness, and hospitality. Commenters consistently highlight the physical environment — attractive grounds, well-laid-out apartments, and a clean, pleasantly scented interior — and many describe the overall experience as high-quality and five-star in tone.

    Care and staff: Nursing and caregiving receive positive attention, with descriptions of attentive nursing staff and helpful personnel. At the same time, there are isolated concerns about staff conduct and customer-service consistency; specifically, front-desk responsiveness and occasional lapses in professionalism were raised. These indicate variability in service quality rather than a uniform operational failure.

    Dining and food service: Dining is repeatedly framed as a strength. The food is described as delicious, and the dining room atmosphere is compared to a restaurant setting. Family-style events and themed meals (for example, summer barbecues) and a varied menu contribute to a hospitality-oriented dining program that supports social engagement.

    Activities and amenities: Stonegates offers an extensive activity calendar and transportation program. Organized outings (theater, movies, grocery runs, ice cream parlor trips), regular on-site programming (bocce, putting green, tai chi, bingo, card games, guest lectures), and live music/sing-alongs are prominent features. These offerings support an active, socially connected resident life.

    Facilities and management patterns: Facility maintenance and housekeeping are noted as strengths, reinforcing the resort-like positioning. The community is described as well-appointed and oriented toward resident engagement. Two patterns to note for prospective residents and families are (1) the facility positions itself at a premium price point and (2) occasional inconsistency in staff responsiveness, particularly at reception. Those factors may affect perceived value and the day-to-day administrative experience even when clinical care and amenities are strong.

    Bottom line: Stonegates appears to be a high-end independent living option with strong amenities, dining, and an active social program, supported by generally attentive nursing and maintenance. Prospective residents should weigh the premium cost against the lifestyle offerings and should clarify expectations about front-desk service and staff responsiveness during tours and contract discussions.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Stonegates is located at 4031 Kennett Pike, Wilmington, DE, 19807.

    About Stonegates

    Stonegates sits at 4031 Kennett Pike in Greenville, Delaware, surrounded by rolling hills, woodlands, and well-kept grounds, and the community offers a calm setting with patios and balconies looking out over the landscaping, and if someone wants to live close to nature but also be near places like Longwood Gardens or the Brandywine River Museum, the location works out pretty well. The property has a mix of one and two-bedroom apartments with options on the first or second floor, the Manor House Apartments have layouts with a den or even two bedrooms, while the Westfield House Apartments feature studio, one, and two-bedroom units around a courtyard, and there are two or three-bedroom cottages with cathedral ceilings, patios or sunrooms, garages, plus attic storage if extra space is needed, so there's a range of styles and people can pick from different floor plans and choose private or shared rooms, and kitchens come fully equipped while each unit includes large bedrooms, good storage, private bathrooms with safety features, and emergency call systems connected to the health center. For care, Stonegates runs as a Continuing Care Retirement Community (CCRC), which means residents find independent living, assisted living, memory care, and a 49-bed skilled nursing unit that's Medicare certified, all in one place, and there are licensed nurses, certified nursing assistants, physical therapists, and more healthcare professionals on staff day and night, taking care of everything from medication management, help with bathing and dressing, to supervision for those needing more support, plus specialized care for memory loss, Alzheimer's, or dementia in a protected environment with protocols like emergency response features to help stop people from getting lost or wandering. For people who like a full schedule, there are daily activities, community-sponsored events, dining options for meals with friends, a calendar of fitness and recreation activities, a clubhouse, an arts room, comprehensive on-site healthcare, beauty salon and barber, game rooms, greenhouses, and even an arts and crafts studio, not to mention that residents can get housekeeping, linen service, transportation for appointments or outings, and the grounds are gated with 24-hour security and maintenance so folks can come and go safely. Plans are in the works for new assisted living and memory care spaces set to open in late 2025, giving more choices for anyone who wants those services. There's a buy-back program that lets residents sell homes back if needed, which gives some peace of mind, and the staff have a reputation for being long-tenured and dedicated, focused on making a safe, welcoming, and friendly place for everyone, and the monthly rates stay predictable so there are no big surprises. Residents can rest easy with the medical alert systems in bedrooms and bathrooms, help with mobility, and reliable coordination with outside healthcare like hospitals or local doctors, and family can visit in the Health Center. Stonegates comes off as a place with a lot of options and a steady approach to elder care, aiming for comfort, safety, and a sense of belonging without much fuss.

    People often ask...

    Stonegates offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 36 photos of Stonegates on Mirador.

    Yes, Stonegates allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 4031 Kennett Pike, Wilmington, DE 19807.

    No, Stonegates does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Delaware, the Division of Health Care Quality licenses assisted living and long-term care facilities, conducting annual surveys, complaint investigations, and infection-control reviews.

    License number1122
    StatusLicensed
    Facility typeNursing Home
    Capacity49 residents
    EffectiveSeptember 1st, 2025
    ExpiresAugust 31st, 2026

    Inspection Reports

    7

    Reports

    16

    Citations

    4

    Complaints

    7

    Years

    06 Oct 2026Inspection
    Found no deficiencies identified during an unannounced annual survey and emergency preparedness survey conducted October 5–6, 2026.
    12 Dec 2025Complaint
    Investigated multiple deficiencies related to medication documentation, TB testing, resident safety, and care planning, with several care practices found non-compliant and requiring follow-up.
    • —Medication Administration Record
    • —Continued from page 3 - Inaccurate medication documentation
    • —Care planning conference participation
    • —Bed safety and restraint management
    • —Bed rails and maintenance documentation
    • —QAPI Training
    • —Bed rail safety and maintenance (continuation)
    • —Resident records and safety devices
    • —Quality Assurance and Performance Improvement (QAPI) training and records
    06 Dec 2024Complaint
    Identified several deficiencies including food-safety concerns, hospice care planning gaps, and gaps in staff training.
    • CFR(s): 483.60(i)(1)(2)Food Procurement, Store/Prepare/Serve-Sanitary CFR(s): 483.60(i)(1)(2)
    • CFR(s): 483.70(n)(3) and 483.70(n)(4)Hospice Services CFR(s): 483.70(n)(3)-(n)(4)
    • CFR(s): 483.95(c)(1)-(3)Abuse, Neglect, and Exploitation Training CFR(s): 483.95(c)(1)-(3)
    15 Feb 2024Follow-Up
    Determined substantial compliance after an unannounced follow-up survey; no deficient practices were identified.
    05 Dec 2023Complaint
    The inspection found failures in notifying changes in residents' conditions and in maintaining/updating residents' baseline care plans.
    • CFR 483.10(g)(14), 483.10(g)(14)(i)-(iv)(15)Notify of Changes (Injury/Decline/Room, etc.)
    • CFR 483.21(a)(3)Baseline Care Plan - Resident and Representative Included
    23 Nov 2021Inspection
    Investigated a complaint and identified deficiencies in medication regimen review and in emergency preparedness, along with gaps in care planning and related processes.
    • §483.45(c)(1)(2)(4)(5)Drug Regimen Review
    • —Care Plan and Resident Needs
    03 Oct 2019Complaint
    Investigated an unannounced complaint investigation; found no deficiencies cited.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Stonegates. The information above has not been verified or approved by the owner or operator. For exact information, please contact Stonegates directly. There is no cost for this service. We are compensated by the community you select.

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