Westminster Woods on Julington Creek

    25 FL-13, Jacksonville, FL 32259
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.53·(189)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      4.1
    • Amenities

      4.3
    • Value

      3.0

    Pros

    • Waterfront campus with mature trees, wildlife, ponds, and walking paths
    • Welcoming residents and friendly, helpful staff
    • Continuum of living and care options on one campus
    • Broad schedule of fitness, cultural, educational, and social activities
    • Positive opportunities for outings, volunteering, and resident-led programs
    • Spacious housing choices, including apartments, garden units, and villas
    • Convenient transportation and access to nearby services
    • Dining choices and meals praised by many residents and families
    • Accessible maintenance, housekeeping, and on-campus health services
    • Nonprofit organization and resident participation in community decisions

    Cons

    • Inconsistent staffing and response times in higher-acuity care settings
    • Medication-management and clinical communication gaps
    • Fall-prevention and mobility-assistance concerns
    • Memory-care capacity and continuity concerns for residents with behavioral symptoms or increasing needs
    • Inconsistent dining service, food quality, and meal-delivery practices
    • Kitchen sanitation and health-center equipment concerns
    • Older buildings and equipment alongside newer areas
    • High costs, limited unit availability, and waitlists for some housing choices
    • Spread-out campus that may be challenging for residents with mobility or vision limitations

    Summary of reviews

    Westminster Woods on Julington Creek is a large continuing care retirement community with independent living, assisted living, memory care, rehabilitation, and skilled nursing options. The most consistent strength across the reviews is the setting: residents describe a wooded, waterfront campus with mature trees, wildlife, walking paths, and outdoor spaces. Housing ranges from apartments and garden units to villas and standalone homes. Some buildings and units have been renovated or newly built, while others retain an older style. The campus is spread out, with shuttles and golf carts helping residents reach activities and services; that layout may be less convenient for people with significant mobility or vision limitations.

    Many residents describe a friendly, close-knit community, with staff who are approachable and helpful. Long-term residents often say they feel at home and value the social connections, while families also praise staff in rehabilitation, therapy, and health-care settings. Other accounts, particularly concerning higher-acuity care, describe inconsistent staffing, delays in assistance, and gaps in communication with families. Experiences therefore appear to vary by service area and care needs rather than being uniformly positive or negative.

    The community offers a wide range of activities, including exercise classes, arts and crafts, woodworking, music, lectures, religious services, games, volunteer opportunities, and off-campus trips. Residents also mention a fitness center, library, pool, pickleball, bocce, a dog park, and water-based activities. Dining receives frequent praise for its setting, menu choices, and food, although other accounts raise concerns about staffing, meal consistency, food handling, and delivery practices. Prospective residents may want to ask how meal service works in their specific living area and how dietary needs are managed.

    Healthcare is a central consideration because the campus offers multiple levels of support, and reviews include both positive experiences and significant concerns. Families have praised therapy teams, rehabilitation care, and responsive support, while others describe medication-management problems, difficulty obtaining timely explanations about care changes, and concerns about monitoring, falls, and mobility assistance. Memory-care feedback is especially mixed: some accounts praise the program and care, while others question staff preparation for dementia-related behavioral changes and the ability to maintain continuity when needs increase. These differences make it important to discuss staffing, medication procedures, incident notification, behavioral-health protocols, and criteria for transfers or discharge directly with the relevant care team.

    Dining and health-care concerns coexist with reports of well-maintained grounds, helpful maintenance, and convenient on-campus services. Some reviewers also note older furnishings or equipment and occasional building-service issues. Costs are described as high by some families, and desired units may have long waits or limited availability. Overall, the reviews portray a highly regarded community for its environment, social life, and independent-living experience, with more variable feedback about clinical operations and service consistency in higher-acuity settings. A tour should include the specific residence and care area under consideration, along with direct questions about current staffing, costs, availability, and care practices.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Westminster Woods on Julington Creek is located at 25 FL-13, Jacksonville, FL, 32259.

    About Westminster Woods on Julington Creek

    Westminster Woods on Julington Creek sits on the shores of Julington Creek, right where the creek meets the St. Johns River, and the setting's pretty calm, with seventy-five acres of woods and gardens and old oaks, the campus stretching out with waterfront and garden-view apartments, plus mid-rise options and single-family homes, all with several floor plans. This is a Life Plan Community, meaning it's built to look after folks as their needs change, so the community provides independent living, assisted living, skilled nursing, therapy, and a secure memory care neighborhood where people who have Alzheimer's or dementia get extra support and their own outdoor memory gardens, and apartments here usually have their own full kitchens and washers and dryers, but there's also communal laundry if you need it. There's a strong focus on wellness, with exercise, continued learning, counseling, spiritual care, regular therapy sessions-even things like American literature classes and yoga, much of it set up under the My W Life program, plus regular social events like Easter egg hunts or boat rides on the creek, and folks can use the pool, walking paths, or spend time in the gardens. Residents who want a busy life have choices, since there are areas for social and recreational activities, a library, a beauty and barber salon, and secure, gated grounds for safety; the staff includes nurses and aides for skilled nursing, and there's outpatient therapy, pharmacy, and a partnership with HNI Medical Services of Florida, LLC for medical needs, with therapy programs running seven days a week, sometimes Medicare covers the cost. Assisted living's available for help with dressing, bathing, eating, and getting around, and medication management is set up for people who need reminders or help keeping up with prescriptions, with each level of care tailored to the person's needs. Westminster Woods has a hospital and quarantine assessment process, requiring paperwork and TB testing for new memory care residents, and provides support for daily living, aiming to keep folks as independent as possible. The grounds are both private and open to the outdoors, designed to support people emotionally, physically, and spiritually, with visiting areas for guests, and the community's recognized for good care-it received the Governor's Gold Seal Award for quality in 2023 and 2025. Westminster Woods is sponsored by Westminster Communities of Florida, a not-for-profit that runs 19 communities across the state, and seniors over 55 who want independent, maintenance-free living or need extra help can find a spot; the whole place tries to mix natural beauty with easy access to nearby city amenities.

    People often ask...

    Westminster Woods on Julington Creek offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 60 photos of Westminster Woods on Julington Creek on Mirador.

    Yes, Westminster Woods on Julington Creek allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 25 FL-13, Jacksonville, FL 32259.

    No, Westminster Woods on Julington Creek does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    AHCA file number11910349
    StatusActive
    Facility typeAssisted Living Facility
    Capacity80 residents
    View the official license record

    Inspection Reports

    21

    Reports

    0

    Type A Citations

    0

    Type B Citations

    7

    Complaints

    14

    Years

    22 Jul 2025Standard
    Identified no deficiencies during an abbreviated relicensure survey with a complaint investigation.
    10 Dec 2024Complaint
    Investigated a complaint and found no deficiencies.
    06 May 2024Monitor
    Observed no deficiencies during an unannounced emergency environmental control plan monitoring visit.
    13 Mar 2023Standard
    Reviewed relicensure desk review; previously cited deficient practice was corrected at the time of the survey.
    09 Feb 2023Standard
    Identified training deficiencies: new hires did not complete required preservice orientation, and required training for safe food handling and ADRD topics was not completed within the mandated timeframe.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0086TRAINING - ADRD
    05 Oct 2022Expansion
    Observed an expansion monitoring survey; no deficiencies were found at the time of the visit.
    01 Feb 2021Standard
    Found that an abbreviated re-licensure survey was conducted and there were no deficiencies at the time of the visit.
    06 Nov 2018Standard
    Found no deficiencies in an abbreviated licensure survey conducted in conjunction with a complaint on 11/6/2018.
    21 Dec 2016Standard
    Concluded that previously cited deficiencies were corrected on the day of the revisit.
    17 Oct 2016Standard
    Identified deficiencies in staff training documentation and memory care unit practices during a licensure activity.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0086TRAINING - ADRD
    12 Jun 2015Complaint
    Identified deficiencies from the prior review were corrected during the revisit.
    16 Mar 2015Complaint
    Identified deficiencies in maintaining medication error records and in documenting and communicating medication administration details.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0054MEDICATION - RECORDS
    13 Nov 2014Standard
    Identified deficiencies were found corrected on the revisit.
    18 Sept 2014Standard
    Observed deficiencies included inadequate supervision of a resident, medication labeling and ordering issues, staff training gaps, and missing resident weight records.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0162RECORDS - RESIDENT
    24 Jul 2014Complaint
    Found no deficiencies after an unannounced complaint survey.
    09 Jun 2014Complaint
    Investigated an unannounced complaint; no deficiencies were identified.
    30 Dec 2013Complaint
    Concluded no deficiencies were identified during a licensure complaint survey conducted on 12/30/2013.
    02 Oct 2013Complaint
    Found previously cited deficiencies corrected during a desk review.
    18 Dec 2012Standard
    Confirmed that previously cited deficiencies were corrected on the day of the desk review.
    28 Sept 2012Standard
    Identified deficiencies related to background screening and training records for staff.
    • Class 3A0083TRAINING - FIRST AID AND CPR
    28 Sept 2012Standard
    Found that two employees had not received required First Aid training.
    • Class 3A0083TRAINING - FIRST AID AND CPR

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    Mirador Living is not affiliated with the owner or operator(s) of Westminster Woods on Julington Creek. The information above has not been verified or approved by the owner or operator. For exact information, please contact Westminster Woods on Julington Creek directly. There is no cost for this service. We are compensated by the community you select.

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