I moved in after an excellent tour and it really feels like a hotel-airy, well-decorated two-floor layout with nearby shopping within walking distance. Staff are kind, professional and attentive; caregivers manage meds and mobility well and give me genuine peace of mind. The dining room is open all day with generous homemade soups and friendly servers, and activities are lively and varied (music, baking, bingo, crafts, outings) with great transportation coordination. My suite is roomy and clean, upgrades are in progress, and the community has a warm, family-like atmosphere (resident dog Spencer is a real charmer). Overall a very good, welcoming place I'd happily recommend.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.02·(51)
Overall rating
5
4
3
2
1
Care
3.4
Staff
3.2
Meals
2.4
Amenities
3.1
Value
2.6
Pros
Engaging activity program
Creative and energetic activities director
Varied social and therapeutic events (music, karaoke, crafts)
All-day dining with homemade soups
Light-filled private suites with kitchen and bathroom
Laundry and on-site transportation services
Convenient location near shopping, dining, and beach
Affordable private-room options
Welcoming, personable caregiving staff
Ongoing facility improvements and maintenance responsiveness
Cons
Inconsistent staffing levels and frequent personnel turnover
Sanitation and pest-control concerns in some areas
Inconsistent meal quality, portions, and menu adherence
Gaps in medication administration and clinical documentation
Staff conduct and responsiveness
Weaknesses in personal-belongings and inventory controls
Unreliable ancillary services and activity scheduling
Administrative instability and communication shortfalls
Billing transparency and extra-fee practice issues
Allegations of theft and financial misconduct
Summary of reviews
Reviews for Heron House Assisted Living present a mixed picture: many families praise the community’s social life, onsite conveniences, and several compassionate staff members, while others describe operational and quality lapses that merit careful review before placement.
Care and staff: Numerous reviewers highlight thoughtful, kind caregivers and identify specific staff members and nurses as consistent sources of reassurance. At the same time, recurring concerns include staffing instability, inconsistent training, and gaps in clinical processes. Several comments point to problems with medication administration, timeliness of documentation, and inattentive behaviors (for example, staff distracted by personal devices). These patterns suggest variability in day-to-day caregiving quality depending on shift staffing and recent turnover.
Dining and activities: The community’s activity program is a consistent strength — an active, creative director runs diverse offerings such as music and movement, karaoke, crafts, baking, and holiday events that many residents enjoy. Dining also receives mixed feedback: highlights include generous all-day dining, popular homemade soups, and friendly dining staff. Offsetting that, reviewers describe inconsistent meal temperature and quality, portions and menu substitutions not matching expectations, and occasional service delays. Prospective families should verify current menus, dietary accommodations, and meal-service processes.
Facilities and services: Physical accommodations and location are frequently praised — residents describe light-filled private suites, in-room kitchens and bathrooms in many units, on-site laundry, and proximity to shopping and the beach. Maintenance and renovation activity has been noted positively in several accounts. However, cleanliness and sanitation concerns in some common areas and around carpeting, along with pest-control issues and localized odor concerns, appear in multiple reviews. Ancillary services such as scheduled shuttle runs, salon/barber availability, and activity frequency are sometimes unreliable relative to marketing claims.
Management and administration: Experiences with leadership are uneven. Some families commend smooth administrative transitions, helpful move-in support, and transparent maintenance responsiveness. Others report frequent administrator turnover, confusing or misleading communications during marketing and tours, billing surprises or additional charges, and lapses in recordkeeping. A small number of reviews reference serious allegations related to personal property and finances; these raise the need to review contracts, inventory procedures, and any regulatory or investigative history.
Notable patterns and practical advice: The strongest, consistent positives are the active engagement program and several standout caregiving staff, plus competitive pricing for private-room options. The most frequent operational concerns involve staffing consistency, medication-management controls, dining reliability, and cleanliness/pest-control in select areas. Prospective residents and families should tour during mealtime and an activity, ask for recent inspection reports, review staffing ratios and medication policies, confirm the frequency of shuttle and salon services, and obtain written details about fees, inventory procedures, and complaint resolution processes to help make an informed decision.
Reviews written on Mirador
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Location
Heron House Assisted Living is located at 2050 E Bay Dr, Largo, FL, 33771.
About Heron House Assisted Living
Heron House of Largo is a well-known and respected care home that provides top-notch services for seniors in need of assisted living or memory care. The facility is committed to creating a warm and welcoming environment where residents can feel safe and comfortable while receiving the care they require.
At Heron House of Largo, residents benefit from a range of amenities and programs designed to enhance their quality of life. The staff at the facility are highly trained professionals who are dedicated to providing personalized care for each individual. From medication management to assistance with daily activities, residents can expect to receive the support they need to thrive.
The care home offers both assisted living and memory care services, catering to the unique needs of each resident. Whether it's help with dressing and bathing or specialized care for those with dementia or Alzheimer's, Heron House of Largo is equipped to provide the necessary support. The facility also offers a variety of activities and social events to keep residents engaged and active.
In addition to high-quality care, Heron House of Largo prioritizes the safety and well-being of all residents. The facility is equipped with secure entryways and trained staff members who are available 24/7 to assist with any emergencies. Families can have peace of mind knowing their loved ones are in good hands at Heron House of Largo.
Overall, Heron House of Largo is a premier care home that offers exceptional services for seniors in need of assisted living or memory care. With a focus on personalized care, top-notch amenities, and a commitment to safety, residents can enjoy a fulfilling and comfortable living experience at this facility.
People often ask...
Heron House Assisted Living offers competitive pricing, with rates starting at a cost of $4,097 per month.
Heron House Assisted Living offers assisted living and memory care.
There are 20 photos of Heron House Assisted Living on Mirador.
The full address for this community is 2050 E Bay Dr, Largo, FL 33771.
No, Heron House Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Verified previous deficiencies were corrected. No new deficiencies were identified.
A0001DEFINITIONS
17 Dec 2025Complaint
17 Dec 2025Complaint
Identified deficiencies in medication storage and disposal, including unsecured storage and unlocked medication areas leading to access to residents' medications.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
04 Aug 2025Complaint
04 Aug 2025Complaint
Found no deficiencies at the time of the survey.
A0004LICENSURE - REQUIREMENTS
04 Aug 2025Complaint
04 Aug 2025Complaint
Investigated a revisit to a complaint investigation; previously cited deficiencies were corrected.
28 Apr 2025Complaint
28 Apr 2025Complaint
Investigated an allegation of deficiencies in medication management and facility operations, uncovering incomplete medication records, improper storage/disposal of meds, and weaknesses in emergency planning and food service oversight.
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
A0008ADMISSIONS - HEALTH ASSESSMENT
06 Feb 2025Complaint
06 Feb 2025Complaint
Investigated a follow-up survey; previous deficiencies were corrected via desk review.
26 Dec 2024Complaint
26 Dec 2024Complaint
Investigated a complaint and found deficiencies in adverse incident reporting and confidentiality requirements.
Class 3A0165RISK MGMT & QA
26 Dec 2024Standard
26 Dec 2024Standard
Concluded deficiencies were corrected at the time of the survey.
14 Nov 2024Standard
14 Nov 2024Standard
Found deficiencies in staff training and recordkeeping, with incomplete training hours and documentation plus the administrator unaware of new requirements.
Class 3CZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
18 Jun 2024Complaint
18 Jun 2024Complaint
Concluded that deficiencies were corrected and no deficiencies were cited during the follow-up visit.
A0008ADMISSIONS - HEALTH ASSESSMENT
24 Apr 2024Complaint
24 Apr 2024Complaint
Identified a small bed bug issue and reviewed pest-control records; found a deficiency in providing a safe living environment due to pest concerns.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
01 Mar 2024Standard
01 Mar 2024Standard
Confirmed that previously cited deficiencies were corrected via desk review.
18 Jan 2024Standard
18 Jan 2024Standard
Found deficiencies in emergency management planning, including failure to submit an annual Comprehensive Emergency Management Plan and an expired plan.
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
05 Dec 2023Complaint
05 Dec 2023Complaint
Found no deficiencies identified during a complaint investigation and generator monitoring survey on 12/05/2023.
28 Sept 2023Complaint
28 Sept 2023Complaint
Investigated a complaint related to generator monitoring; no deficient practice identified.
25 Jul 2023Complaint
25 Jul 2023Complaint
Investigated a complaint; found no deficiencies identified.
25 Jul 2023Complaint
25 Jul 2023Complaint
Found no deficiencies.
25 May 2023Complaint
25 May 2023Complaint
Found elevated temperatures in multiple areas and reports of ongoing air conditioning problems with residents affected by heat.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
14 Mar 2023Complaint
14 Mar 2023Complaint
Investigated a complaint and found no deficiencies identified during the visit.
01 Mar 2023Complaint
01 Mar 2023Complaint
Conducted a follow-up visit after a complaint survey related to generator monitoring and found deficiencies corrected during the visit.
01 Mar 2023Complaint
01 Mar 2023Complaint
Found no deficiencies during the survey.
16 Dec 2022Complaint
16 Dec 2022Complaint
Verified deficiencies were corrected as of 12/16/2022.
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
16 Dec 2022Complaint
16 Dec 2022Complaint
Identified deficiencies in dietary standards and meal planning, including documentation and adherence to guidelines.
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
16 Dec 2022Standard
16 Dec 2022Standard
Concluded that deficiencies from a prior biennial survey were corrected during the 12/16/2022 visit.
23 Oct 2022Standard
23 Oct 2022Standard
An investigation identified multiple deficiencies related to background screening, medication storage and disposal, staffing standards, and resident care documentation. Several items required follow-up and detailed corrective actions.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
Class 3A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
Class 3CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
23 Oct 2022Complaint
23 Oct 2022Complaint
Investigated unsafe and unsanitary conditions with water damage, stained carpeting, and clutter in residents’ spaces.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
23 Oct 2022Complaint
23 Oct 2022Complaint
Investigated a revisit to a prior complaint investigation; no deficiencies were identified.
01 Sept 2022Complaint
01 Sept 2022Complaint
Identified deficiencies in activity programming and nutrition management, including lack of ongoing activities and inadequate dietary planning and feeding practices.
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
A0001DEFINITIONS
01 Sept 2022Complaint
01 Sept 2022Complaint
Found no deficiencies during the follow-up visit related to a prior complaint.
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
01 Sept 2022Complaint
01 Sept 2022Complaint
Investigated and found deficiencies related to the physical environment and safety of living spaces, including unresolved air conditioning issues, hazards in common areas, and inadequate maintenance and furnishings.
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
18 Jul 2022Complaint
18 Jul 2022Complaint
Investigated a complaint and found deficiencies in staff training and in the living environment, including missing preservice orientation for several staff and unsafe conditions in resident areas.
A0081TRAINING - STAFF IN-SERVICE
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
18 Jul 2022Complaint
18 Jul 2022Complaint
Investigated a complaint about resident care and safety; found failures in daily observation and addressing smoking hazards, placing residents at risk.
A0025RESIDENT CARE - SUPERVISION
02 Jun 2022Complaint
02 Jun 2022Complaint
Investigated deficiencies in daily resident observation and monitoring of health and safety, with a cigarette smoke odor observed in a resident's room and related staffing concerns.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3CZ841IN-PERSON VISITATION
A0025RESIDENT CARE - SUPERVISION
02 Jun 2022Complaint
02 Jun 2022Complaint
Investigated a complaint and found violations regarding visitation policy, staff training, and safety of living environments.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3CZ841IN-PERSON VISITATION
19 Apr 2022Complaint
19 Apr 2022Complaint
Found no deficiencies identified during a third revisit conducted on 2022-04-19.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
A0001DEFINITIONS
19 Apr 2022Complaint
19 Apr 2022Complaint
Identified a hazardous smoking situation from residents smoking in rooms and found improper storage of medications.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
15 Feb 2022Complaint
15 Feb 2022Complaint
Found deficiencies in providing a safe and clean living environment; heavily soiled and stained carpeting observed in multiple locations.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
15 Feb 2022Complaint
15 Feb 2022Complaint
Found no deficiencies.
05 Jan 2022Complaint
05 Jan 2022Complaint
Investigated a complaint and found deficiencies in the physical environment, including heavily soiled and stained carpet in several hallway areas and the Memory Care Unit.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
12 Nov 2021Complaint
12 Nov 2021Complaint
Investigated a complaint and found deficiencies in the physical environment, including heavily stained and soiled carpeting near elevator areas and along walkways.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
28 Sept 2021Complaint
28 Sept 2021Complaint
Follow-up survey conducted; the deficiency cited earlier was corrected via desk review.
A0001DEFINITIONS
16 Aug 2021Complaint
16 Aug 2021Complaint
Investigated a complaint and found a deficient practice for not submitting the comprehensive emergency management plan for approval, with findings indicating ongoing issues with emergency planning.
CZ830EMERGENCY MANAGEMENT PLANNING
16 Aug 2021Complaint
16 Aug 2021Complaint
Found no deficiencies.
29 Jun 2021Complaint
29 Jun 2021Complaint
Investigated and found deficiencies in emergency management, medication handling, and resident care practices.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
A0054MEDICATION - RECORDS
25 Feb 2021Complaint
25 Feb 2021Complaint
Investigated a complaint alleging issues with COVID-19 infection control and generator operations; found no deficiencies.
07 Jan 2021Standard
07 Jan 2021Standard
Found no deficiencies. A follow-up survey on 2021-01-07 showed that prior deficiencies were corrected via desk review.
04 Dec 2020Standard
04 Dec 2020Standard
Identified deficiencies in staff qualifications and training, and in recordkeeping, including logs for admissions, discharges, substitutions, and resident care.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0160RECORDS - FACILITY
06 Jul 2020Complaint
06 Jul 2020Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
12 Jun 2020Complaint
12 Jun 2020Complaint
Investigated a 4/14/20 complaint and found the deficiency corrected during the 6/12/2020 survey.
12 Jun 2020Monitor
12 Jun 2020Monitor
Found no deficiencies identified during a monitoring visit for generator and emergency power plan compliance.
01 May 2020
01 May 2020
Found no deficiencies cited after a COVID-19 related visit conducted on 2020-05-01.
14 Apr 2020Complaint
14 Apr 2020Complaint
Investigated a complaint and found deficiencies in resident rights and house-rule documentation, along with several unsafe living conditions observed.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0300FACILITY CLOSURE
27 Mar 2020Complaint
27 Mar 2020Complaint
Verified that prior deficiencies were corrected via desk review; no new deficiencies were found.
19 Feb 2020Complaint
19 Feb 2020Complaint
Found that the licensee failed to maintain fire safety inspection reports for the past two years; records could not be located during review.
Class 3A0160RECORDS - FACILITY
23 Oct 2019Complaint
23 Oct 2019Complaint
Concluded the complaint investigation found no deficiencies.
24 Jul 2019Complaint
24 Jul 2019Complaint
Determined no deficiencies were found during a revisit to a complaint investigation and a change of ownership survey.
30 May 2019Complaint
30 May 2019Complaint
Investigated a complaint and ownership survey and found deficiencies in maintaining mechanical systems in good working order.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
30 May 2019Change of Ownership
30 May 2019Change of Ownership
Investigated a change of ownership re-licensure and complaint investigation and found no deficiencies.
04 Mar 2019Complaint
04 Mar 2019Complaint
Found no deficiencies during the visit.
27 Dec 2018Complaint
27 Dec 2018Complaint
Found multiple deficiencies across staffing, training, and facility maintenance. They included missing TB documentation, incomplete admission/discharge logs, inadequate HIV/AIDS training, missing background screening attestations, and an elevator out of service.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
12 Sept 2018Complaint
12 Sept 2018Complaint
Corrected the previously cited deficient practice.
19 Jul 2018Complaint
19 Jul 2018Complaint
Found a deficiency indicating four of five direct care staff did not have the required in-service training within 30 days of hire.
A0081TRAINING - STAFF IN-SERVICE
19 Jul 2018Complaint
19 Jul 2018Complaint
Investigated a complaint and found no deficiencies.
14 Jun 2018Monitor
14 Jun 2018Monitor
Found no deficiencies during a monitoring visit.
29 May 2018Complaint
29 May 2018Complaint
Concluded that the previously cited deficiency was corrected during the follow-up visit. No new deficiencies were identified.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
29 May 2018Complaint
29 May 2018Complaint
Identified multiple deficiencies in resident supervision, staff training, and the living environment, including inadequate oversight of residents, incomplete training, and safety concerns.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
A0029RESIDENT CARE - NURSING SERVICES
A0053MEDICATION - ADMINISTRATION
A0074STAFFING STANDARDS - PERSONNEL FILE (BGS)
27 Mar 2018Complaint
27 Mar 2018Complaint
Identified deficiencies due to outstanding payments on utilities and supplier accounts, which contributed to supply shortages.
Class 3A0120FISCAL - FINANCIAL STABILITY
05 Mar 2018Complaint
05 Mar 2018Complaint
Investigated a complaint; found no deficiencies.
21 Feb 2018Complaint
21 Feb 2018Complaint
Verified that the prior deficiency was corrected during the follow-up visit and found no new deficiencies.
21 Feb 2018Standard
21 Feb 2018Standard
Found no deficiencies.
18 Dec 2017Standard
18 Dec 2017Standard
Found deficiencies in medication administration, staff records, and administrator training/notification requirements. The issues involved unlicensed staff not following policy, not meeting continuing education hours, and missing employment documentation.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0161RECORDS - STAFF
18 Dec 2017Complaint
18 Dec 2017Complaint
Found no deficiencies related to the complaint surveys conducted on December 18, 2017, in conjunction with a biennial licensure survey.
15 Nov 2017Complaint
15 Nov 2017Complaint
Found noncompliance with background screening reporting requirements for administrators.
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
21 Sept 2017Complaint
21 Sept 2017Complaint
Determined that the previously cited deficiency was corrected. A desk review confirmed correction of the deficiency identified in the complaint investigation.
31 Jul 2017Complaint
31 Jul 2017Complaint
Found a deficiency in refund practices; refunds were not issued within 45 days for two of four residents.
Class 3A0167RESIDENT CONTRACTS
08 Jun 2017Complaint
08 Jun 2017Complaint
Investigated two complaint investigations and found no deficiencies at the time of the visit.
26 Oct 2016Complaint
26 Oct 2016Complaint
Found no deficiencies during the complaint investigation.
D0001GENERAL LICENSURE STANDARD
A0162RECORDS - RESIDENT
A0160RECORDS - FACILITY
A0007ADMISSIONS - CRITERIA
A0004LICENSURE - REQUIREMENTS
A0035USE OF PERSONNEL; EMERGENCY CARE
A0150PHYSICAL PLANT - NEW FACILITIES
A0001DEFINITIONS
A0002LICENSURE - UNLICENSED FACILITIES
A0010ADMISSIONS - CONTINUED RESIDENCY
A0011ADMISSIONS - DISCHARGE
A0036INFECTION CONTROL PROCEDURES
A0034ASSISTIVE DEVICES
A0033PHYSICAL RESTRAINTS
A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0031RESIDENT CARE - THIRD PARTY SERVICES
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0029RESIDENT CARE - NURSING SERVICES
A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
A0025RESIDENT CARE - SUPERVISION
A0003LICENSURE - CHANGE OF OWNERSHIP (CHOW)
A0006LICENSURE - REBATES PROHIBITED; PENALTIES
A0005LICENSURE - INSPECTION RESPONSIBILITIES
A0009ADMISSIONS - ADMISSION PACKAGE
A0008ADMISSIONS - HEALTH ASSESSMENT
01 Apr 2016Change of Ownership
01 Apr 2016Change of Ownership
Found no deficiencies during the change of ownership and complaint surveys.
01 Apr 2016Complaint
01 Apr 2016Complaint
Found no deficiencies identified during the complaint survey and CHOW conducted on April 1, 2016.
04 Jan 2016Complaint
04 Jan 2016Complaint
Found no deficiencies in the complaint investigation conducted on January 4, 2016.
02 Apr 2015Expansion
02 Apr 2015Expansion
Concluded no deficiencies identified during a capacity increase appraisal conducted on 4/2/2015.
28 Mar 2014Standard
28 Mar 2014Standard
Observed no deficiencies during the biennial licensure survey.
30 Sept 2013Complaint
30 Sept 2013Complaint
Found no deficiencies during the complaint survey conducted on 2013-09-30.
07 Mar 2013Complaint
07 Mar 2013Complaint
Conducted a complaint survey and found no deficiencies.
09 Jul 2012Complaint
09 Jul 2012Complaint
Found no deficiencies during the complaint survey conducted on July 9, 2012.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Heron House Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Heron House Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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