Pricing ranges from
    $3,995 – 6,415/month

    Arbor Terrace Crabapple

    12200 Crabapple Rd, Alpharetta, GA 30004
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.82·(131)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.9
    • Meals

      4.6
    • Amenities

      4.6
    • Value

      3.0

    Pros

    • Warm, respectful, and compassionate staff
    • Personalized care and support through assisted living, Bridges, and memory care transitions
    • Staff who learn residents’ preferences and build familiar relationships
    • Engaging activities offered throughout the week
    • Strong social connections and resident participation
    • Regular family updates and responsive communication
    • Helpful move-in guidance and transition planning
    • Positive dining experiences with varied choices and flexible meal times
    • Clean, welcoming spaces and attractive courtyards and gardens
    • Spacious apartments with practical layouts
    • Supportive leadership and knowledgeable tour staff
    • Family-friendly events, outings, and outdoor spaces

    Cons

    • Inconsistent staffing continuity and caregiver familiarity
    • Variable dementia-care expertise and consistency in individualized support
    • Reported delays in clinical response and access to drinking water for residents needing assistance
    • Inconsistent upkeep of high-traffic floors and elevators
    • Limited flexibility in shared-space programming for differing religious preferences
    • Dated finishes and less integrated resident and family technology
    • Reported concerns about leadership transparency and handling of critical feedback

    Summary of reviews

    Overall, the reviews portray Arbor Terrace Crabapple as a welcoming assisted living and memory care community, with a strong emphasis on personal relationships and social engagement. Families frequently describe residents being treated with warmth and dignity, and several report improvements in mood, activity, and social connection after moving in. Reviewers also describe support with transitions between assisted living, Bridges, and memory care, including help with move-in planning and adapting care as needs change. However, a few accounts raise concerns about whether more complex personal-care needs are consistently met and whether caregiver assignments provide enough continuity and familiarity.

    Staff members are the most consistently praised feature. Families and visitors often describe caregivers, wellness staff, dining teams, front-desk personnel, housekeeping, and management as approachable and attentive. Many reviews highlight staff learning residents’ preferences and communicating with families, including through updates and digital tools. Some families also describe responsive assistance with appointments and other practical needs. In contrast, critical reviews point to variable dementia-care knowledge, staff turnover, and uncertainty about whether all residents receive consistent support. One family also raised concerns about clinical response time and access to drinking water for a resident needing assistance; this is a specific concern that prospective families may wish to discuss when assessing care plans and supervision.

    Dining is commonly described as enjoyable, with reviewers praising meal quality, variety, and, in one account, flexible breakfast timing and alternatives to the main entrée. A smaller number of comments were less positive about food quality. Activities are a notable strength across the reviews: residents are offered exercise, music, games, art, outings, celebrations, and other group events, with many families seeing residents participate and form friendships. One family did raise a concern about a religious activity occupying a shared common area without a convenient alternative, suggesting that families may want to ask how space and programming accommodate residents with different preferences.

    The physical environment is frequently described as clean, attractive, and home-like. Reviewers particularly value the courtyards, gardens, walking areas, and outdoor seating, as well as apartments that some describe as spacious and bright. A few comments identify maintenance or modernization concerns, including floor and elevator cleaning, older carpet, and less integrated resident-family technology. Management and move-in staff receive substantial praise for explaining care options, answering questions, and helping families navigate emotionally difficult decisions. One critical review questioned leadership transparency and the response to negative feedback, which contrasts with the many positive accounts of communication. Taken together, the reviews are strongly favorable but not uniform; families considering the community may wish to ask directly about staffing continuity, individualized care for higher-support needs, clinical escalation, dining preferences, and communication systems.

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    Location

    Arbor Terrace Crabapple is located at 12200 Crabapple Rd, Alpharetta, GA, 30004.

    About Arbor Terrace Crabapple

    Arbor Terrace Crabapple sits over on 12200 Crabapple Road in Alpharetta, Georgia, and the place feels open and bright with fresh flowers around, rocking chairs out on screened porches, and big apartments with ten-foot ceilings that always seem full of light, and the folks there do like to say they believe in personal attention and building relationships between staff and residents, and they mean it, because there always seems to be a nurse or a caregiver around day or night, and the staff knows the residents well and really do help with dressing, bathing, and all the everyday things that might get harder with age, and every resident gets an individual care plan, especially those with Alzheimer's or dementia, since there's memory care neighborhoods and special security features like wandering alert bracelets and a secured property just for memory care, and there's a Bridges Program too, which is for people who are in the early stages of memory loss, so those folks get a mix of support and freedom.

    The community is licensed for assisted living and skilled nursing, with 93 in assisted living and 32 in memory care so you'll find people at all different care levels, and if someone's needs change, the staff can provide more help whether it's light, medium or heavy care, so residents don't have to leave if their needs increase, and the staff can provide incontinence care, manage diabetes including blood sugar checks and insulin injections, and help people with mobility who require stand-by help or even a mechanical lift, and they do accept people with behavioral problems or at risk of wandering, with staff available and awake all the time, plus nurses and a doctor on call, and bi-monthly visits from physicians and weekly visits from a nurse practitioner.

    Inside, things feel comfortable, not fancy, with big family rooms, a patio, a courtyard for sitting outside, and common areas both indoors and out, and you'll find things like a spa, a salon and barber shop, a fitness room, a movie theater, a library, and activity rooms where they run all sorts of classes and health programs, like wellness and brain fitness, stretching, tai chi, cooking, and even happy hours and wine tastings each week, along with trips to the community, educational lectures, trivia, arts and crafts, music, parties, intergenerational programs, and pet programs since residents can have dogs or cats with them in their private suites and on porches.

    Meals are cooked on-site and served restaurant-style, but there's private dining available if families visit, plus room service, and they make sure to have vegetarian options, special diets for diabetes, low sugar, and low sodium, plus devotional services on and off the property. Other nice touches include laundry help, parking, a concierge to help with everyday things, therapy services on-site like dental, podiatry, physical, occupational, and speech therapy, and transportation for outings or doctor's appointments, so people can keep up with interests or health needs.

    Arbor Terrace Crabapple lets residents age in place and also offers hospice and respite care if needed, and homecare is available on-site, but whether someone needs a little help or round-the-clock care, staff stay focused on health, safety, and the quality of life for each adult, and with nearly a hundred residents in assisted living, about thirty in memory care, and a staff that's both well-trained and caring, there's always something going on and someone ready to lend a hand, and the whole place genuinely tries to feel both homey and secure, with modern touches for comfort but a clear focus on making daily life feel both safe and connected.

    About The Arbor Company

    Arbor Terrace Crabapple is managed by The Arbor Company.

    Founded in 1988, The Arbor Company has established itself as a leading senior living operator with over 35 years of experience in the industry. Headquartered in Atlanta, Georgia, the company has grown from its origins to become a respected provider of senior care services across the southeastern and mid-Atlantic regions of the United States. Under the leadership of President Judd Harper, who has guided the organization for over 25 years, The Arbor Company operates 48 senior living communities across 11 states, including Florida, Georgia, Illinois, Maryland, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.

    People often ask...

    Arbor Terrace Crabapple offers competitive pricing, with rates starting at a cost of $3,995 per month.

    Arbor Terrace Crabapple offers assisted living and memory care.

    There are 33 photos of Arbor Terrace Crabapple on Mirador.

    The full address for this community is 12200 Crabapple Rd, Alpharetta, GA 30004.

    No, Arbor Terrace Crabapple does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Georgia, the Department of Community Health's Healthcare Facility Regulation division licenses personal care homes and assisted living communities and posts their health and complaint surveys.

    License numberALC000542
    StatusActive
    Facility typeAssisted Living Community
    Capacity125 residents
    LicenseeMs TRICIA HOLLOWAY
    EffectiveDecember 9th, 2021

    Inspection Reports

    14

    Reports

    2

    Citations

    10

    Complaints

    8

    Years

    10 Apr 2026Complaint
    Found no deficiencies. The intake investigation conducted April 8–10, 2026 found no deficiencies cited.
    27 Mar 2026Complaint
    Found no deficiencies. No violations were cited.
    10 Feb 2026Complaint
    Investigated a complaint and found no deficiencies.
    10 Dec 2025Change of Ownership
    Found no deficiencies. An on-site visit occurred in December 2025 and was completed on December 10, 2025.
    13 Aug 2025Complaint
    Found deficiencies in governing oversight and in providing adequate resident care and safety protections.
    • 111-8-63-.07(1)Owner Governance
    • 111-8-63-.25(1)(a)Supporting Residents' Rights
    30 Sept 2024Complaint
    Investigated a complaint and found no deficiencies.
    30 Sept 2024Complaint
    Investigated a complaint and found no rule violations. An onsite visit occurred on 2024-09-30.
    12 Apr 2024Complaint
    Found no deficiencies.
    27 Nov 2023Complaint
    Found no deficiencies during the intake investigation.
    04 Aug 2021Complaint
    Investigated intake and found no violations cited.
    12 May 2021Inspection
    Found no deficiencies.
    06 Apr 2020Inspection
    Found no deficiencies.
    09 May 2019Complaint
    Found no deficiencies.
    18 Sept 2018Initial
    Found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Arbor Terrace Crabapple. The information above has not been verified or approved by the owner or operator. For exact information, please contact Arbor Terrace Crabapple directly. There is no cost for this service. We are compensated by the community you select.

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