Golden LivingCenter - Rome

    1345 Redmond Cir, Rome, GA 30165
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Good rehab, nursing neglect, death

    I chose this rehab-focused, highly touted facility for short-term therapy and the rehab team was excellent. However, nursing care was unacceptable - shabby building, negligent staff, severe pressure sores (oozing/bleeding), UTIs, sepsis and ultimately my loved one's death - they breached our trust. Only consider for focused rehab and monitor care closely.

    Loved one of resident
    Jul 2026

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    Reviews

    2.50·(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      2.5
    • Amenities

      1.0
    • Value

      2.5

    Pros

    • Rehabilitation-focused services
    • Highly rated rehabilitation program (5/5)

    Cons

    • Inadequate pressure-injury prevention and wound-care protocols
    • Gaps in infection-control and clinical escalation processes
    • Staff responsiveness and conduct
    • Poor facility maintenance and dated building conditions
    • Erosion of family–facility communication and trust
    • Inconsistent quality between rehabilitation and other care services

    Summary of reviews

    The reviews present a starkly mixed picture of care at this facility. On the positive side, one summary emphasizes a strong rehabilitation focus and gives the rehab program a top rating (5/5), suggesting that therapy services and short-term rehab outcomes may be a clear strength for certain residents. However, other comments raise serious clinical and operational concerns that contrast sharply with the positive rehabilitation assessment.

    Clinical-care concerns center on pressure-injury prevention and wound management, with an accompanying note of infection escalation culminating in a severe systemic infection and concerns following a resident's death. These descriptions indicate potential gaps in wound-care protocols, monitoring, and timely clinical escalation. The summaries also reference urinary-tract infection, which suggests weaknesses in infection-prevention practices and in early recognition or treatment pathways.

    Staffing and management issues are another prominent theme. Reviewers described problems with staff conduct and responsiveness and cited a breakdown in trust between families and the facility. These statements point to communication failures, inconsistent follow-up with families, and unit-level behavioral or performance issues that can undermine confidence in care. Facility-condition concerns — described as a shabby or dated building — further suggest maintenance and housekeeping deficits that could affect resident comfort and perception of overall quality.

    Information about dining and activities is not substantive in these summaries; neither strong positives nor detailed complaints about food service or engagement programs are provided. Given the polarization between high praise for rehabilitation and serious clinical complaints, a notable pattern is inconsistency: the facility may perform well for structured rehab programs but less reliably for ongoing nursing care and environmental upkeep.

    For prospective residents and families, these summaries indicate areas to investigate further: review recent inspection and enforcement records, ask for outcome metrics for both rehab and long-term care, request details on pressure-injury prevention protocols and infection-control practices, and meet with nursing leadership to discuss communication and escalation procedures. An on-site visit to assess staffing interactions and facility condition is also advisable to reconcile the contrasting accounts in these reviews.

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    Location

    Map showing location of Golden LivingCenter - Rome

    Golden LivingCenter - Rome is located at 1345 Redmond Cir, Rome, GA, 30165.

    About Golden LivingCenter - Rome

    Golden LivingCenter - Rome sits at 1345 Redmond Road in Rome, GA, and you'll find that it's part of a network of care options for older adults, so it does more than just provide a place to sleep, because it offers long-term and short-term skilled nursing care, assisted living, memory care, adult day care, and even hospice when someone needs it, and they back all this up with nursing staff on-site around the clock for people who might have physical or mental health issues, like those who have trouble with dementia, Parkinson's Disease, stroke, or need help with pain management, incontinence, or had falls, and then, for mobility or recovery needs, there's physical, occupational, and speech therapy right there, which helps a lot for conditions like osteoarthritis, low back pain, or after surgery when folks need to get stronger again. You'll find rooms that come in studio or one-bedroom layouts, some private or shared, and the place pays attention to safety with features that cut down on falls and support those with limited mobility, so that worries don't pile up when getting around or trying to keep steady. For daily life, the staff helps with bathing, dressing, grooming, and managing medicines, making sure everyone keeps up with hygiene without feeling rushed or lost in the shuffle, and nutritious meals get served daily, focusing on good, balanced food made from quality ingredients, which especially matters for those with special diets or health concerns.

    The community runs activities like group outings, spiritual services, bingo, and social events, so there's no reason to feel bored or left out, and if someone enjoys the outdoors or a good walk, the golf course nearby gives a nice change of scenery. There are wellness programs and educational offerings meant to keep minds and bodies sharp, and for folks needing extra help on legal or financial matters, elder law and estate planning services are available. Alongside senior apartments, modular home communities, and retirement living, Golden LivingCenter - Rome stands out by taking in residents who need everything from just a bit of help to around-the-clock care, including folks with cancer, COPD, carpal tunnel syndrome, or pelvic pain. The center's given awards like the 2009 AHCA/NCAL Step II Quality Award, Best of Senior Living, and Best Activities in Senior Living, which suggests attention to care and activity programs. In summary, this facility gives older adults a place where medical needs, daily assistance, safety, and social life all come together under one roof, and it handles a range of health conditions while providing supportive and specialized nursing care in Rome, Georgia.

    People often ask...

    Golden LivingCenter - Rome offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1345 Redmond Cir, Rome, GA 30165.

    No, Golden LivingCenter - Rome does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Golden LivingCenter - Rome. The information above has not been verified or approved by the owner or operator. For exact information, please contact Golden LivingCenter - Rome directly. There is no cost for this service. We are compensated by the community you select.

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