Avalon View Health and Wellness

Avalon View Health and Wellness sits at 1200 West College Street in Liberty, Missouri, and is a Skilled Nursing Facility with 140 certified beds and an average of 105 residents each day, and while it offers nursing, rehabilitation, long-term care, Memory Care in a 34-bed secured unit, therapies like physical, speech, and occupational, and has amenities like private bedrooms, laundry, housekeeping, residents' lounge, emergency call system, and programs focused on health, wellness, and support for residents with dementia including activities based on natural circadian rhythms, there have been many documented problems and deficiencies, which is something families often want to know about ahead of time. The current management is run by College St Consulting LLC, along with Ramilo Gatapia, William Miller, and administrator Ashlee Siard, with ownership by Vertical Health Services since June 2023, and though the staff provides 24-hour nurse coverage, they have a nurse turnover rate of 55%, and nurse staffing levels are below state and national averages at 2.44 nurse hours per resident per day, and the facility has struggled to keep a licensed nurse in charge on every shift and hasn't always met the eight-hour registered nurse on-duty rule. Deficiencies have included failing to support food and nutrition services with enough staff, medication storage problems, not keeping up with infection control programs (with 7 infection-related citations), not preventing medication errors below five percent, missing dental services for each resident, not always providing a safe, clean, and homelike environment, and not developing and using good policies to stop theft, neglect, and abuse, and these problems have been documented in 122 patient care deficiencies from March 2021 to December 2023, with a total of 103 deficiencies found in reports overall and 20 during the latest inspection in September 2024, resulting in a fine of $14,043. The place has also been fined five times, totaling $288,000, and gotten two government payment suspensions from July 2021 to October 2022, and it's rated one star on Medicare.gov. Residents get individualized treatment programs, medication management, and support with activities of daily living for both short-term and long-term stays, but the facility isn't accepting new patients right now, and there's no information about languages spoken other than English or about special services and amenities outside what's listed, and while Avalon View tries to build a homelike atmosphere and work with skilled therapy teams and organizations like the Alzheimer's Association, the history of self-reported harm events, high complaint counts, and infection and fire safety issues mean it's important for families to look carefully at their needs before making choices.