Century Pines Assisted Living

    709 E McCracken Rd, Ozark, MO 65721
    • Assisted Living
    • Memory Care

    Friendly caring staff smooth move-in

    Overall a very good experience - staff and administration are consistently friendly, caring, and hands-on. Care is personalized and high-quality with 24/7 nursing, the facility is clean and homey, meals and activities are enjoyable, and the grounds are pleasant. Move-in went smoothly and my loved one seems happy; I would recommend this community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.59·(56)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      3.8
    • Meals

      3.6
    • Amenities

      3.0
    • Value

      3.0

    Pros

    • Compassionate and attentive caregiving staff
    • 24/7 licensed nursing availability
    • Small, home-like atmosphere
    • Private suites with outdoor access
    • Expansive, fenced and landscaped grounds
    • On-site amenities (beauty/barber shop, laundry, housekeeping)
    • Transportation and community excursions
    • Varied social and spiritual activities
    • Safety-focused resident checks and fall-prevention practices
    • Assistance with medications and daily living tasks
    • VA and Medicaid payment options
    • Strong resident–staff relationships and social community

    Cons

    • Inconsistent meal quality and dining service
    • Communication gaps between staff and families
    • Chronic understaffing and aide shortages
    • Deferred interior maintenance and outdated decor
    • Sanitation and pest-control issues in some areas
    • Inadequate climate control and limited emergency infrastructure
    • Variable medication-administration processes and responsiveness
    • Limited activity staffing and inconsistent programming
    • Facility layout not consistently optimized for dementia care
    • Uneven cleanliness and odor concerns in certain units

    Summary of reviews

    Century Pines presents as a small, residential-style assisted living with notable strengths in personalized caregiving and an emphasis on safety and social connection. Many accounts describe compassionate, attentive staff who foster strong relationships with residents and families; the facility reports 24-hour nursing presence and routine assistance with medications, bathing, laundry, and housekeeping. The property itself is frequently described as attractive externally — with large, fenced grounds, gardens, and outdoor access for residents — and several families cited on-site conveniences such as a beauty/barber shop, transportation services, and the ability to bring personal furnishings to create a home-like environment.

    Care quality and staffing reflect a mixed picture. Positive comments emphasize individualized attention, patience with cognitive impairment, and a generally welcoming atmosphere. At the same time, there are consistent operational concerns about staffing levels: aides and activity staff are described as overworked, which contributes to delayed responses, limited programming at times, and variability in the consistency of services. Nursing coverage is present, but some accounts describe variability in medication handling and the speed of clinical responsiveness.

    Dining and activities are areas of divergence. The facility advertises three meals with choice options and several reviewers appreciated holiday meals, social dining, and nutritious plates. Conversely, there are recurring concerns about inconsistent meal quality, slow or inattentive dining service, and occasional unprofessional kitchen interactions; some families supplement meals by supplying refrigerators or microwaves. Activities programming includes devotional times, excursions, holiday festivities, and community trips, but availability can be inconsistent when activity staff are thin or weather limits outdoor options.

    Facility condition and maintenance show clear contrasts between the attractive grounds and an aging interior. Reviewers praise the exterior landscaping and communal gathering spaces, yet many note outdated decor, dim lighting, worn carpets, and deferred repairs. Several accounts raise sanitation and pest-control concerns in parts of the building, as well as uneven flooring and odor issues in specific areas. Climate control and infrastructure resiliency are reported as uneven — for example, limited air-conditioning in some units and no backup generator — which may impact comfort and safety during extremes.

    Management and communication are described as approachable at times, with an involved owner/administrator and helpful case workers, but there are also repeated reports of poor family communication, delayed callbacks, and inconsistent leadership presence on-site. These communication gaps, combined with staffing constraints and interior maintenance needs, form the primary patterns of concern that potential families should weigh against the facility’s strengths. There is an isolated allegation of unethical discussion about government benefits that families may wish to inquire about during a tour or intake conversation.

    Overall, Century Pines offers strong relational care in a small, home-like setting with useful on-site services and appealing outdoor spaces. Prospective residents and families should confirm current staffing levels, review recent maintenance and sanitation actions, observe mealtime service, and discuss medication and emergency infrastructure protocols during a visit to determine fit with clinical and lifestyle needs.

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    Location

    Map showing location of Century Pines Assisted Living

    Century Pines Assisted Living is located at 709 E McCracken Rd, Ozark, MO, 65721.

    About Century Pines Assisted Living

    Century Pines Assisted Living sits in a quiet, rural part of Ozark, Missouri, on ten acres next to a local park, and it's been serving seniors since 1980, so folks over 55 can live in a peaceful spot where they can get the help they need while staying as independent as possible. The place has a Level II Assisted Living Community license-the highest care level Missouri allows for assisted living-and that's overseen with regular inspections from the state to make sure things are safe and done right. The community is family-owned, and people in the area say the staff and administrators have a nice way about them, showing a caring and helpful attitude day and night. The staff stays awake and on-site 24/7, and licensed nurses are always there for emergencies or regular health checks, with certified aides to handle things like medication management and diabetes support, although if someone needs sliding scale insulin therapy that's something to ask about.

    Residents at Century Pines can pick from studio, one-bedroom, semi-private, and two-bedroom rooms, and some have sliding doors that lead out to private courtyards or patios for quiet time outdoors. The community has a variety of private and semi-private options, with nurse call systems in both bedrooms and bathrooms for safety. There are spacious common rooms where people gather for games, activities, or just to visit, and the place is always kept clean and in good order, according to people who visit or live there.

    Meals are home-style and nutritious, served three times a day with dietary snacks in between, cooked up to feel like what folks might make at home, and the staff make sure everyone who needs help gets it-whether that's with bathing, dressing, grooming, moving from a bed to a wheelchair, or reminders to use the restroom if incontinence is an issue, though residents do need to be able to get to the bathroom and handle some things themselves. There are devotional and spiritual activities, and a beauty shop right on the property, and offsite devotional services if needed. The community has non-smoking policies everywhere indoors. Wi-Fi and Direct TV service keep people connected, and parking is available though the details about that are a bit thin.

    Century Pines welcomes pets and provides a lot of things like daily housekeeping, linen changes, and complimentary transportation for errands, appointments, or outings. There's a secured lower-level storm shelter for emergencies. They'll take private pay, Social Security, veterans' benefits, and other insurance, with upfront community fees, respite fees, and different charges based on the level of care, which goes up if more help's needed. Most residents are light care, but if someone's health changes, the team works to keep them on site instead of having to move to a nursing home.

    Memory care is another part of Century Pines, with secured, purpose-built cottages like The Cottage at Century Pines, Hopedale Cottage, and The Oaks Cottage, so people living with Alzheimer's or dementia can have a safe routine and get just the right support for their needs, including reminders for daily activities and ways to reduce wandering. The grounds have outdoor walking areas, group outings, and family gatherings, with lots of regular activities, crafts, group fitness, music, and hobby workshops run by full-time activity directors. People living there join in resident-led clubs and social hours, and the community calendar stays full, especially during holidays and special events. Staff members can handle a wide range of behavioral needs, including working with folks at risk for wandering or who display unusual behavior, with safety measures like secure doors and alarms.

    Century Pines stands out for its long history in the region, its commitment to providing a steady, safe environment, protections against discrimination, and its openness to residents using various sources of payment-including housing vouchers-with policies that support everyone, including LGBTQ residents. The aim is to help people age in place, make friends, stay connected, and keep a strong sense of dignity with a little extra support if and when it's needed.

    People often ask...

    Century Pines Assisted Living offers competitive pricing, with rates starting at a cost of $3,431 per month.

    Century Pines Assisted Living offers assisted living and memory care.

    There are 6 photos of Century Pines Assisted Living on Mirador.

    The full address for this community is 709 E McCracken Rd, Ozark, MO 65721.

    No, Century Pines Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Missouri, the Department of Health & Senior Services licenses assisted living and long-term care facilities through state licensure surveys, complaint investigations, and fire-safety reviews.

    License numberchristian-ozark-century-pines-assisted-living
    Facility typeAssisted Living Facility Option 2
    Capacity80 residents
    LicenseeRETIREMENT AT CENTURY PINES, INC.

    Inspection Reports

    17

    Reports

    13

    Citations

    13

    Complaints

    7

    Years

    02 Feb 2026Complaint
    Found no deficiencies cited after the investigation.
    04 Dec 2025Licensure
    Found no deficiencies cited in the fire safety review.
    05 May 2025Complaint
    Identified deficiencies for failing to establish written policies prohibiting mistreatment, neglect, and abuse and misappropriation, and for failing to implement reporting policies to the department and the Department of Mental Health for suspected abuse or neglect.
    13 Feb 2025Complaint
    Found violations related to 24-hour protective oversight, voluntary leave inquiry procedures, and death-notification actions.
    18 Dec 2024Licensure
    Found no deficiencies in the fire safety evaluation.
    27 Dec 2023Licensure
    Found no deficiencies related to fire safety.
    19 Sept 2023Complaint
    Found no deficiencies. No state licensure deficiencies were cited as a result of the investigation.
    16 Aug 2023Complaint
    Found noncompliance with notification requirements for the legally authorized representative or designee, attending physician or designee, and coroner or medical examiner after death.
    13 Jan 2023Complaint
    Found deficiencies related to hot water temperature control and tuberculosis screening, plus administrator responsibilities.
    • 19 CSR 20-20.100
    27 Oct 2022Licensure
    Found no deficiencies. No deficiencies were cited on the fire safety review.
    26 Oct 2022Complaint
    Found that residents were not afforded privacy and dignity during examinations and care. Observers were present without the resident's consent, contrary to requirements.
    26 Jan 2022Complaint
    Found deficiencies in 24-hour protective oversight and in voluntary leave procedures, including inquiries about departure, expected absence, and whereabouts.
    27 Oct 2021Complaint
    Identified deficiencies related to ISP development and staffing levels.
    17 Jun 2021Complaint
    Identified deficiencies related to sprinkler system management and building construction/maintenance.
    17 Sept 2019Complaint
    Found no deficiencies. No state licensure deficiencies were cited as a result of the investigation.
    06 Jun 2019Complaint
    Investigated a second inspection and complaint investigation; found no state licensure deficiencies cited.
    16 May 2019Complaint
    Investigated a second inspection and complaint investigation and found no state licensure deficiencies. No violations were cited.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Century Pines Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Century Pines Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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