Crimson Ridge Gardens: A Willow Ridge Senior Living Community

    1 Treeline Dr, Rochester, NY, 14612
    4.1 · 63 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Pleased overall; occasional staffing concerns

    I placed my mom here and overall I'm pleased - bright, modern building with a 1950s café vibe, piano in the lobby, sunny common areas and well-kept grounds. There are plentiful activities, monthly outings and live music, and the Life Enrichment Director Joyce is outstanding. Staff are mostly caring, attentive and knowledgeable, with memory-focused individualized care plans and family input welcomed - residents seem safe and at home. I would note some reports of management turnover and occasional lapses in medical/staffing consistency, so I recommend a thorough tour and questions before deciding.

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    Amenities

    4.14 · 63 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      3.4
    • Amenities

      3.9
    • Value

      3.0

    Location

    Map showing location of Crimson Ridge Gardens: A Willow Ridge Senior Living Community

    About Crimson Ridge Gardens: A Willow Ridge Senior Living Community

    Crimson Ridge Gardens: A Willow Ridge Senior Living Community helps seniors with different needs in Rochester, NY, and offers a bunch of care options, including assisted living, memory care for folks with dementia or Alzheimer's, independent living, adult foster care, and even home care by trained aides if someone prefers to stay at home. The place has a safe, park-like setting with walking paths, big landscaped gardens, patios, courtyards, and koi fish ponds, so residents can enjoy being outside, have garden workshops, or just sit and relax with a drink. Rooms come in different floor plans and most are on the ground level without stairs, some with kitchens or kitchenettes, washer/dryers, cable TV, and special bathroom features for safety, all kept up by the maintenance and housekeeping staff, and there's always staff around to help 24 hours a day. The dining rooms serve three chef-made meals every day, there are snacks in cozy common areas, and if someone needs a guest meal or a special diet, they can help with that, too, and people often say the meals and dining are some of the best.

    For staying busy, there are social activities like arts and crafts, games, fitness classes, monthly parties, music, and garden workshops, and there's a library, salon, barbershop, activity rooms, a fitness center, and Wi-Fi everywhere, so people can keep up with friends or family online. Residents can also take transportation for outings-sometimes to dine out at local restaurants or attend worship services-and there's parking for visitors. They let people bring pets, too, and have options for outings and walks.

    Special care for folks with cognitive changes comes through the memory care program, where staff work to reduce confusion and prevent wandering, plus offer activities and nutritious homemade meals to keep everyone both safe and engaged. Nurses are on-site for sixteen hours daily, and there's help with medication, injections, daily tasks like bathing or dressing, incontinence care, and visits from doctors and mental health providers if needed. They do laundry, dry cleaning, and have a concierge ready to help with scheduling, too. The building's got a sprinkler system for fire safety, rooms are accessible, and there are extra features like on-site podiatry, personal care assistance, and even pedicure services.

    Crimson Ridge Gardens gets people talking about how friendly the staff are and has awards for best activities and best meals. Residents get choices and a say in how they spend their time or what kind of care they want, so life feels a bit more like home and less like an institution, with regular outings, garden work, and activities that try to make each day feel full. The community takes long-term care insurance and focuses on keeping things simple, safe, and as comfortable as possible for everyone, paying special attention to those who need extra support, especially those with memory loss or health issues as they get older.

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