Richmond Center

Richmond Center for Rehabilitation & Healthcare sits in Staten Island, NY, and belongs to the Centers Health Care network, which is quite known across the Northeast for post-acute care, and this place stands out with its focus on skilled nursing and rehab services, since it's actually a skilled nursing facility with 300 certified beds all approved for both Medicare and Medicaid, and it doesn't tie into a hospital or any kind of continuing care retirement community but operates as a for-profit partnership. People here can find a wide range of services like ventilator care, wound care, dialysis care, TBI/Neurobehavioral Unit support, stroke care, orthopedic care, cardiac care, pain management, pulmonary services, ultra-care, HIV/AIDS care, dementia care, COVID-19 care, urgent care, hospice, and both short and long-term care, plus it offers things like the GO Rehab Program and RehabStrong™ to help bring people back from illness or injury, and there are also amenities and features you'd expect from skilled nursing like on-site lab services, round-the-clock care, and a dedicated staff that includes nurses, therapists, and clinical specialists.

The facility keeps things going on Facebook and has a Resident Council so residents can bring their thoughts and ideas to staff, and the recreation department makes an effort to keep people engaged through activities like bingo, arts and crafts, barbeques, and birthday celebrations, which helps build a sense of community because the place tries to focus on family and friendships with regular group activities. In terms of daily life, you'll find comfortable and refined rooms, plus care and services meant for both people needing rehab and those who plan to stay long term, and they use the latest EMR and charting technologies to help coordinate care and keep records up to date.

Looking closer at some numbers, Richmond Center holds an overall CMS rating of 2 stars, considered below average, and the health inspection rating comes in at 1 star due to 9 health citations at the last inspection, which the government sees as "much below average"-the staffing levels also earn a 1-star rating, which means they're much below average, though licensed nurses actually provide about 1 hour and 37 minutes per resident per day, a bit above the New York and national averages, and registered nurses clock in at 36 minutes, but physical therapists see residents for about 2 minutes a day, which is under average. The center has a quality of resident care rating of 4 stars, which is above average, and short-stay residents get a 4-star rating too, so that group tends to do well, showing that while some measures are lower, rehab and recovery are strong points-rehospitalizations for short-term people run at 21.3%, which is a tad above national rates, and the rate of new use of antipsychotic meds for those folks is 2.1%. The pressure ulcer rate for all residents sits at 1.1%, slightly better than the national number of 1.6%, and flu vaccines reach 90.2% of short-stay and 83.7% of all residents for pneumonia, both of which beat the state averages-nearly all long-term residents (99.8%) get pneumonia shots. The long-stay rating goes all the way up to 5 stars, showing strong results for those staying longer; only 9.3% of long-term residents need regular help with daily activities and that's below state and national levels, and falls with major injury are comparatively low at 1.4%, while no residents are reported as being in moderate to severe pain, though 21.7% of high-risk long-term residents have developed pressure ulcers, higher than typical rates in New York and across the country. Long-stay residents also see a slightly higher rate of urinary tract infections at 2.5%. Fire safety checks haven't found any issues since June 2017, and over the last three years, the center paid one fine for $7,803.

Families will notice the center offers home health care, assisted living, adult day care, and activities that help people stay mentally and socially active, and there are skilled administrators and hands-on caregivers for each resident, with a large staff that tries to make the environment community-focused and keeps everyone involved in daily life. Richmond Center for Rehabilitation & Healthcare mainly aims to give people the care they need for recovery, daily living, and specialized conditions in a setting that tries to blend clinical skills with a sense of belonging.