Silver Lake Specialized Care Center

    275 Castleton Ave, Staten Island, NY 10301
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Compassionate ventilator care and rehab

    I had a very positive experience at this small, homey facility. The nurses, aides and supervisors (Pat especially) were compassionate, responsive and made my loved one feel genuinely cared for - Lois, Angela and Roxie were terrific too. Great ventilator-capable and respiratory care, strong short-term rehab, engaging activities and a clean, well-kept environment make this a solid choice.

    Loved one of resident
    Sep 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.44·(43)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.3
    • Amenities

      3.2
    • Value

      1.0

    Pros

    • Strong short‑term rehabilitation and ventilator‑capable care
    • Skilled therapy team producing measurable rehab progress
    • Compassionate and attentive nursing aides
    • Several individual staff members and supervisors frequently praised
    • Engaging recreational programming and live music
    • Fresh, well‑portioned meal service
    • Clean and well‑maintained common areas
    • Home‑like atmosphere with accessible outdoor seating
    • Responsive laundry and ancillary support services
    • Long‑tenured, friendly caregiver interactions

    Cons

    • Inconsistent staffing levels and shift coverage
    • Workplace culture and staff‑onboarding issues
    • Clinical oversight and scope‑of‑practice gaps
    • Delays in responsiveness to resident needs
    • Gaps in family communication and follow‑up
    • Sanitation concerns and odor issues in some areas
    • Pest‑control concerns in certain units
    • Food quality and menu variety inconsistencies
    • Dated infrastructure and room accommodations
    • Safety and fall‑prevention practice weaknesses
    • Variable supervisory conduct and management tone
    • Inconsistent care planning and medication oversight

    Summary of reviews

    Reviews for Silver Lake Specialized Care Center show a highly mixed picture in which a clear clinical strength — short‑term rehabilitation and respiratory/ventilator‑capable care — coexists with operational and culture concerns. Many families and clinicians praised the therapy team and cited successful rehab outcomes; ventilator supervision and a named vent supervisor received specific positive mention. Recreational programming, live music, seasonal events and family‑oriented activities are described as meaningful contributors to resident quality of life.

    Direct care staff are a frequent source of positive feedback: long‑tenured, friendly caregivers, attentive aides, and several individually named employees were singled out for compassionate, person‑centered interactions. Laundry and support services were also noted as reliable, and common areas and outdoor seating were often described as clean and welcoming. At the same time, dining impressions vary: some reviewers praised fresh, generous portions while others called out limited menu variety or inconsistent food quality.

    Counterbalancing those positives are recurring operational weaknesses. Staffing levels and shift‑to‑shift consistency appear uneven, and reviewers described delays in attending to resident needs and gaps in care planning. Several comments raise concerns about clinical oversight, including scope‑of‑practice issues and variable medication or transfer‑safety practices. Safety matters such as resident falls and post‑acute medical complications were mentioned in ways that suggest opportunities to strengthen fall prevention and clinical incident response.

    Cleanliness and infection‑control perceptions diverge: many reviewers found common areas well kept, while others cited sanitation concerns, odor issues, and pest‑control problems in certain units. These contrasting impressions suggest uneven housekeeping and environmental monitoring across the building. The facility is repeatedly described as dated; rooms and infrastructure are serviceable but not modern, which may influence perceptions of overall upkeep.

    Leadership and culture emerged as a prominent theme. Positive accounts credit accommodating, problem‑solving staff and communicative administrators; negative accounts describe a punitive or dismissive supervisory tone, slow follow‑up, and workplace tensions that affect morale and new‑staff retention. There are also isolated allegations of inappropriate staff conduct, including taking resident food items and concerns following hospitalizations; such claims warrant direct inquiry and verification during any family visit or survey of records.

    Recommendation: prospective residents and families will find strong clinical rehabilitation services and many compassionate caregivers at Silver Lake, but should perform targeted due diligence. Suggested steps include in‑person tours at different times of day, direct conversations with therapy and nursing leadership about staffing ratios and scope‑of‑practice oversight, review of infection‑control and pest‑management protocols, and clear expectations around family communication and care planning. These inquiries will help clarify whether the facility’s clinical strengths are supported by consistent operations and leadership in the unit that would house a particular loved one.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Silver Lake Specialized Care Center

    Silver Lake Specialized Care Center is located at 275 Castleton Ave, Staten Island, NY, 10301.

    About Silver Lake Specialized Care Center

    Silver Lake Specialized Care Center sits in the Brighton Heights area of Staten Island, right near the trees and views of Silver Lake Park, and since 1971, the family's kept a close, caring watch over the place, making sure it feels warm and homelike for folks coming in with medical needs. Folks talk about the Award Winning Ventilator Unit and the strong focus on respiratory care-there's even a special program shaped by the state, meant for people who need long-term ventilator support after the hospital, and the team here manages high-acuity cases, which means they take care of people with some of the most complicated needs around, and they always make a personalized care plan so families know their loved one's needs are understood. The center offers skilled nursing care, short-term rehabilitation, post-surgical support, aggressive rehab for getting people strong and home as soon as they can, and specialized dementia care, with programs built for memory-related conditions. There's physical disability support for those with arthritis or age-related concerns, respiratory therapy, and extra services like Salon Silver, where residents can get pampered, plus Isabella's Healing Garden outside for some quiet or fresh air and activities like veteran tributes, barbecues, and games after dinner to help everyone socialize. The kitchen staff serves fresh meals hot from the chafing dish, and they make sure to create menus that match each person's preferences, including dietary restrictions. The facility keeps corporate compliance and non-discrimination front and center, exceeding staffing requirements at last check, and welcomes all sorts of backgrounds. There's online bill pay, a website at www.silverlakesc.com for more info, a PPE Heroes Page, and materials about residents' rights from both New York State and federal agencies, and the place stays open 24/7 for admissions and care, with visiting by appointment during business hours. There's always an eye to a calm, comfortable setting, and the staff works hard so residents and their families feel safe, involved, and cared for, and if someone's got feedback, the testimonial page lets them leave their thoughts.

    People often ask...

    Silver Lake Specialized Care Center offers assisted living, memory care, and skilled nursing.

    There are 20 photos of Silver Lake Specialized Care Center on Mirador.

    The full address for this community is 275 Castleton Ave, Staten Island, NY 10301.

    No, Silver Lake Specialized Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Silver Lake Specialized Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Silver Lake Specialized Care Center directly. There is no cost for this service. We are compensated by the community you select.

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