Caring Hands Senior Home

    4720 Wilsham Ct, Charlotte, NC 28226
    • Assisted Living

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    Reviews

    4.93·(14)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.5
    • Amenities

      4.0
    • Value

      4.9

    Pros

    • Compassionate, hospice-focused care
    • Experienced and attentive caregiving staff
    • Family-owned with active owner involvement
    • Low staff turnover and strong continuity of care
    • Medicaid acceptance and end-of-life support
    • Clean, well-maintained facility
    • Home-cooked, tasty meals
    • Private rooms and small, homelike setting
    • Engaging activities and intergenerational interaction
    • Clear, timely family communication and health updates
    • Personalized, dignified resident attention

    Cons

    • Limited bed capacity due to small facility size
    • Narrow on-site clinical specialty range
    • Potential staffing-depth constraints during peak demand
    • Less program variety than larger senior communities

    Summary of reviews

    Caring Hands Senior Home is described consistently as a small, family-owned residence with a strong emphasis on compassionate, hospice-oriented care. Review summaries emphasize a team-led approach to end-of-life support, with experienced caregivers and owner involvement cited as contributors to a dignified, resident-centered philosophy. Families highlight attentive, personalized caregiving and good continuity of care, suggesting the facility prioritizes consistent relationships between staff and residents.

    Staff quality and communication are prominent strengths. Multiple summaries note respectful, thoughtful caregivers who listen to resident wishes and provide timely health updates to families. Low staff turnover and praised leadership (including a named team lead) are linked to reliable care and clear family communication. These elements combine to create a sense of stability and peace of mind for families seeking end-of-life or longer-term support.

    The physical environment and daily life at Caring Hands receive positive mention: reviewers describe a clean, well-maintained home with private rooms, home-cooked meals, and an inviting atmosphere. Meals are characterized as tasty, and the small scale of the home contributes to a homelike feel. Activities and social engagement — including celebrations and intergenerational interactions — are noted, indicating attention to quality of life beyond clinical needs.

    Operational patterns inferred from the summaries suggest trade-offs typical of a small facility. The limited size appears to foster personalized care but also implies restricted bed capacity and a narrower range of on-site clinical specialties compared with larger communities (for example, extensive rehab services or specialized clinics are not emphasized). Likewise, while staffing is praised, the small staff complement could create constraints in surge periods or when specialized coverage is required. Program diversity may be less than at larger senior living providers, though existing activities are described as meaningful.

    Overall, Caring Hands Senior Home presents as a well-regarded option for families prioritizing compassionate, hospice-capable care in a small, home-like setting. Prospective residents and families should weigh the advantages of individualized attention, owner involvement, and Medicaid acceptance against the possible limitations in capacity and the breadth of on-site clinical and programmatic services when determining fit.

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    Location

    Caring Hands Senior Home is located at 4720 Wilsham Ct, Charlotte, NC, 28226.

    People often ask...

    Caring Hands Senior Home offers assisted living.

    There are 3 photos of Caring Hands Senior Home on Mirador.

    The full address for this community is 4720 Wilsham Ct, Charlotte, NC 28226.

    No, Caring Hands Senior Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number971162
    Facility typeFamily Care Home
    Capacity6 residents
    View the official license record

    Inspection Reports

    5

    Reports

    0

    Type A Citations

    1

    Type B Citations

    0

    Complaints

    8

    Years

    31 Jul 2024Inspection
    Identified deficiencies where two residents' care plans lacked physician signatures within 15 days of assessment.
    • 10A NCAC 13G .0802(e)Resident Care Plan
    31 Jul 2024Inspection
    Investigated a deficiency in care plan documentation; found that Resident #1's care plan lacked physician signature and Resident #3's care plans did not reflect current needs.
    • 10A NCAC 13G .0802(e)Resident Care Plan
    15 Apr 2021Inspection
    Investigated found the building was not in compliance with its license for six ambulatory residents, leaving three residents with cognitive/physical impairments unable to evacuate independently.
    • Type B10A NCAC 13G .0302 (b) Design And ConstructionDesign And Construction
    11 Jul 2018Construction
    Investigated a complaint about safety and accessibility of exterior entrances; found deficiencies in ramps, handrails/guardrails, and door hardware.
    • 1992 Minimum Standards and Regulations for Family Care Homes; 2005 Rules for Family Care Homes 10A NCAC 13G; North Carolina State Building Code - Section 419.2Outside Entrances/Exits-Ramps
    • T10: 42C; 2209 Outside Entrances and ExitsOutside Entrances/Exits-Single Hand Motion
    • 2209 Outside Entrances and Exits; (f) All steps, porches, stoops and ramps must be provided with handrails and guardrails.Continued From page 2
    11 Jul 2018Construction
    Identified deficiencies related to outside entrances and exits, including front door threshold issues, inadequate ramp access, and missing handrails on exterior features.
    • 42C .2209Outside Entrances and Exits
    • 42C .2209Outside Entrances and Exits
    • 42C .2209Outside Entrances and Exits

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Caring Hands Senior Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Caring Hands Senior Home directly. There is no cost for this service. We are compensated by the community you select.

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