I'm very pleased with Washington Gardens. The facility is clean, home-like and welcoming, with compassionate, attentive staff who personalize care; meals are excellent, activities keep residents engaged, and private rooms made my mom feel at home. We feel reassured and would gladly recommend it to other families.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Spa
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
3.86·(77)
Overall rating
5
4
3
2
1
Care
3.7
Staff
3.7
Meals
3.1
Amenities
3.9
Value
2.0
Pros
Compassionate, dedicated caregiving staff
Private resident rooms (many with en-suite or private bathrooms)
Clean, well-maintained building and common areas
Dementia-focused, secure memory-care design
In-house nurse practitioner and 24/7 nursing access
Active coordination with hospice and therapy services
On-site meal preparation and kitchen services
Accessible outdoor space and single-level layout
Organized transportation and admissions coordination
Engaging activities program with individualized options
Welcoming front-desk and admissions support
Family-friendly visitation policy
Cons
Inconsistent staffing levels leading to delayed resident assistance
Gaps in medication-administration and storage controls
Insufficient clinical monitoring for residents with complex medical needs
Incontinence-care and sanitation management deficiencies
Irregular housekeeping and laundry operations
Variable meal quality and inconsistent meal timing
Limited variety and consistency in memory-care activities
Inadequate night-time supervision and wandering controls
Communication lapses with families about incidents and hospitalizations
Front-office and administrative responsiveness issues
Financial-management concerns including unpaid vendors and billing issues
Summary of reviews
Washington Gardens Memory Care presents a mixed pattern of strengths and operational risks. On the positive side, many families describe compassionate, hands-on caregivers, a dementia-focused locked memory-care design, and a generally clean, well-maintained facility with private rooms and accessible outdoor space. Clinical resources such as an in-house nurse practitioner, hospice collaboration, and on-site therapy/transport coordination are noted as assets. Several reviewers also praised warm front-desk staff and streamlined admission/billing assistance, and some families report robust, individualized activities and good coordination of care.
At the same time, substantive operational weaknesses recur across reviews. Staffing levels and supervision are inconsistent, producing delayed responses to call bells and insufficient night-time oversight; reviewers described situations that indicate gaps in monitoring residents with higher clinical complexity. Medication-administration controls and documentation practices were criticized, and reviewers cited lapses that suggest the need for stronger medication-safety protocols. Incontinence-care and sanitation management were raised as concerns in multiple accounts, and there are complaints about irregular housekeeping and laundry processes, including misplaced or damaged clothing.
Dining and activities experiences are mixed. The facility operates an on-site kitchen that some families appreciate, but others raise issues about meal quality, timing, and presentation—particularly for residents requiring modified-texture diets. Activity programming is present and can be engaging, yet several families found the variety limited (notably in memory-care areas) or experienced gaps when activity staff were unavailable. Safety-system reliability (including emergency-call response) and resident wandering supervision were also identified as areas needing improvement.
Management and administrative performance is another area of divergence. Positive accounts describe efficient coordination, caring leadership, and helpful admissions support. Conversely, reviewers raised concerns about administrative responsiveness, unresolved billing or financial matters, and wider financial-management issues including unpaid vendor claims; one or more accounts used the term "allegations" with respect to theft and vendor nonpayment, which prospective families may wish to investigate further. Communication gaps between staff and families—especially around hospital transfers, incident notifications, and care-plan adherence—were frequently mentioned and represent a consistent pattern.
For prospective residents and families: the facility offers clear strengths in environment, private accommodations, and compassionate frontline caregivers, but the variability in clinical oversight, medication safety, hygiene management, staffing consistency, and administrative transparency are important considerations. When evaluating Washington Gardens Memory Care, inspect the memory-care staffing ratios (including night coverage), review medication-safety protocols and incident/notification procedures, ask for written housekeeping and laundry schedules, tour the dining and activity programming during service times, and inquire about the facility’s financial standing and vendor relationships. These targeted questions will help determine whether the facility’s operational practices match the needs of a specific resident.
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Location
Washington Gardens Memory Care is located at 9000 SW 91st Ave, Tigard, OR, 97223.
About Washington Gardens Memory Care
Washington Gardens Memory Care stands as a premier senior living community in Tigard, Oregon, dedicated to providing both Assisted Living and Memory Care services for residents from all corners of Oregon and beyond. The community is uniquely designed to serve older adults who require support with the activities of daily living, as well as those living with Alzheimer’s disease or other memory-related conditions. Residents of Washington Gardens enjoy the vibrant local area, with attractions like Broadway Rose Theatre, Tigard Tap House, and several notable shopping destinations. The proximity to such amenities, along with the beautiful grounds on which Washington Gardens resides, ensures both residents and their families can enjoy diverse entertainment and outdoor experiences.
The care philosophy at Washington Gardens is centered around offering a supportive, enriching environment where residents can maintain their independence while receiving personalized, high-quality care. The community goes beyond the basics of daily support, providing residents with comprehensive services that include medical management, assistance with daily routines, and tailored wellness offerings. An experienced and compassionate team of caregivers and nurses are on-site around the clock, cultivating a warm and secure atmosphere for all who call Washington Gardens home. Customized care plans are implemented for each resident, carefully assessed before move-in and updated regularly to address changing needs, ensuring that each individual receives optimal support.
A hallmark of life at Washington Gardens is participation in the Spark® program. This award-winning, research-based initiative is inspired by Montessori methods and aims to deliver meaningful daily purpose for every resident. Through the Spark® program, residents are empowered to contribute and remain engaged through activities and opportunities that align with their interests, strengths, and needs. The program is built on four foundational pillars emphasizing engagement, productivity, and the joyful pursuit of daily achievement. Spark® uses advanced assessment tools to identify and enhance the capabilities of each resident, ensuring experiences are appropriately challenging and rewarding. Residents take part in a variety of activities including educational classes, social group meetings, musical performances, and special events that encourage connection and personal growth.
Residents can enjoy a resort-style living experience at Washington Gardens, with modern, home-like private apartments and spacious common areas. There are four accessible dining rooms where residents participate in lively and engaging meal times, enjoying chef-prepared homestyle meals with options to accommodate personal dietary needs, including vegetarian selections and special diets. Holiday dinners are festive occasions, often bringing together friends, family, and residents for celebratory gatherings with all the trimmings. The grounds are beautifully maintained, featuring outdoor gardens and walking paths that provide ample opportunities to enjoy nature. Whether gathering for a meal, relaxing in a cozy lounge, or enjoying the meticulously landscaped courtyards, residents find comfort and serenity throughout the community.
At Washington Gardens, amenities are thoughtfully curated to support well-being, comfort, and an active lifestyle. Residents benefit from services such as a spa and salon, linen and housekeeping, a well-stocked library, scheduled transportation, and 24/7 access to skilled care and medication management. The community also offers a robust calendar of activities, including art therapy, music therapy, baking and cooking classes, bingo, exercise sessions, creative crafts, pet therapy, and special themed events. Life-long learning is encouraged through educational classes and collaborative projects, and the environment is fully secured for the peace of mind of memory care residents and their families.
Washington Gardens Memory Care distinguishes itself as a compassionate and joyful community committed to celebrating each resident’s individuality. Here, care is not just about meeting basic needs but about nurturing the whole person—physically, emotionally, and spiritually. Through attentive services, innovative programs like Spark®, and a welcoming environment that feels like home, residents at Washington Gardens are empowered to live with dignity, comfort, and a deep sense of purpose.
Frontier Management is a leading senior living provider in the United States, operating over 120 communities across 19 states. Headquartered in Durham, Oregon, Frontier offers a range of senior living options, including independent living, assisted living, and memory care. Founded in 2000, Frontier has grown significantly and has been recognized for its excellence in senior care, earning multiple prestigious industry awards.
One of Frontier's hallmark programs is the Spark program, rooted in Montessori-style practices, which promotes purpose and engagement among residents. Initially designed for memory care, this program has been expanded to other types of care within Frontier's communities. The Spark program empowers residents to have an active role in their community, enhancing their daily lives through meaningful activities.
Frontier is also known for its dedication to resident health and well-being. Their communities offer comprehensive services tailored to individual needs, including customized healthcare plans through the Frontier Advantage Network, which aims to extend residents' stay by keeping them healthier for longer periods.
The company has undergone significant changes and growth in recent years, including a rebranding effort to refresh its image and enhance its services. Frontier's communities are spread across various states including Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Missouri, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah, Washington, and Wisconsin.
Frontier Management's commitment to quality care, innovative programs, and extensive service options makes it a prominent name in senior living, continually striving to meet the evolving needs of its residents.
People often ask...
Washington Gardens Memory Care offers competitive pricing, with rates starting at a cost of $5,315 per month.
Washington Gardens Memory Care offers assisted living and memory care.
There are 32 photos of Washington Gardens Memory Care on Mirador.
The full address for this community is 9000 SW 91st Ave, Tigard, OR 97223.
No, Washington Gardens Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found that an acuity-based staffing tool was not developed, maintained, or implemented as required by rule.
Licensing—Failed to use an ABST
06 Feb 2026Inspection
06 Feb 2026Inspection
Identified a deficiency for failing to develop, maintain, and implement an Acuity Based Staffing Tool as required by rule.
Licensing—Failed to use an ABST
06 Feb 2026Inspection
06 Feb 2026Inspection
Found a violation for failing to implement services per the care plan, with the resident needing help to go to the bathroom and unable to walk, and experiencing multiple falls and significant weight loss.
Licensing—Failed to follow care plan
27 Jan 2026Abuse: Neglect
27 Jan 2026Abuse: Neglect
Found abuse by neglect due to failure to properly plan care to reduce fall risk, resulting in a resident injury. A $500 fine was assessed.
Abuse—Failed to properly plan care
27 Jan 2026License Condition
27 Jan 2026License Condition
Found deficiencies related to staffing not meeting residents' needs.
Regulatory Action—Failed to use an ABST
08 Jan 2026Licensure
08 Jan 2026Licensure
Investigations identified multiple deficiencies across abuse reporting, service planning, monitoring of condition, health care services, infection control, staffing, fire safety, administration, dementia training, and resident activities.
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance with Rules Health Care
Deficiency—Activities
04 Dec 2025Inspection
04 Dec 2025Inspection
Found that an Acuity Based Staffing Tool was not developed, maintained, or implemented as required by OAR 411-054-0037(1-7).
Licensing—Failed to use an ABST
04 Dec 2025Abuse: Neglect
04 Dec 2025Abuse: Neglect
Found that proper care planning to reduce fall risk was not provided, leading to a fall and injury; a fine was assessed.
Abuse—Failed to properly plan care
19 Nov 2025Inspection
19 Nov 2025Inspection
Found a deficiency in developing and using an acuity-based staffing tool per the required rule.
Licensing—Failed to use an ABST
05 Nov 2025Abuse: Neglect
05 Nov 2025Abuse: Neglect
Investigated found neglect due to failure to plan care for a known fall risk, leading to a fall with an elbow skin tear and a $375 fine assessed.
Abuse—Failed to properly plan care
05 Nov 2025Inspection
05 Nov 2025Inspection
Investigated and found failure to develop, maintain, and implement an Acuity Based Staffing Tool as required by OAR 411-054-0037(1-7).
Licensing—Failed to use an ABST
13 Oct 2025Inspection
13 Oct 2025Inspection
Determined inadequate staffing with insufficient qualified awake direct care staff to meet 24-hour needs.
Licensing—Failed to provide appropriate staffing
13 Oct 2025Inspection
13 Oct 2025Inspection
Found a deficiency for not developing, maintaining, and implementing an acuity-based staffing tool.
Licensing—Failed to use an ABST
08 Oct 2025Inspection
08 Oct 2025Inspection
Found a deficiency for failing to develop, maintain, and implement an acuity-based staffing tool as required by OAR 411-054-0037(1-7).
Licensing—Failed to use an ABST
08 Oct 2025Inspection
08 Oct 2025Inspection
Determined that there were not enough qualified awake direct care staff to cover the 24-hour needs of residents. This staffing deficiency did not meet the required standard under the rule.
Licensing—Failed to provide appropriate staffing
01 Sept 2025Abuse: Neglect
01 Sept 2025Abuse: Neglect
Investigated a fall-related incident where a known fall risk resident was found on the floor with injuries after lights were off in the room, indicating failure to follow the care plan.
Abuse—Failed to follow care plan
08 Jun 2025Abuse: Neglect
08 Jun 2025Abuse: Neglect
Determined that there was a failure to provide a safe environment, resulting in moderate harm to a resident. A resident was found on the floor with a head wound, and another resident in the room routinely assists with getting out of bed, while the service plan lacked corresponding interventions.
Abuse—Failed to provide safe environment
04 Jun 2025Abuse: Neglect
04 Jun 2025Abuse: Neglect
Found abuse by neglect due to failure to provide a safe environment.
Abuse—Failed to provide safe environment
23 May 2025Abuse: Neglect
23 May 2025Abuse: Neglect
Investigated an allegation of neglect and abuse and found failure to implement fall-prevention interventions, contributing to a fall and injuries.
Abuse—Failed to properly plan care
19 May 2025Inspection
19 May 2025Inspection
Found insufficient awake direct care staff to meet 24-hour needs. This staffing deficiency affected scheduled and unscheduled resident coverage.
Licensing—Failed to provide appropriate staffing
04 May 2025Inspection
04 May 2025Inspection
Investigated a fall incident involving a known fall-risk resident who was left unattended during toileting, resulting in a fall and hospital evaluation. The actions were identified as neglect and abuse of resident rights.
Licensing—Failed to provide safe environment
01 May 2025Inspection
01 May 2025Inspection
Found insufficient awake direct care staffing to meet 24-hour needs. This violated staffing requirements.
Licensing—Failed to provide appropriate staffing
11 Mar 2025Abuse: Neglect
11 Mar 2025Abuse: Neglect
Investigated a failure to update the care plan for falls risk and mobility changes, leading to a fall with injury and a sanction assessed.
Abuse—Failed to properly plan care
10 Nov 2024Abuse: Neglect
10 Nov 2024Abuse: Neglect
Found a failure to provide a safe medication administration system, placing a resident at risk for harm.
Abuse—Failed to provide a safe medication administration system
10 Nov 2024Abuse: Neglect
10 Nov 2024Abuse: Neglect
Cited violations for failing to provide a safe medication administration system, resulting in neglect and abuse; a $500 fine assessed.
Abuse—Failed to provide a safe medication administration system
11 Sept 2024Inspection
11 Sept 2024Inspection
Investigated a complaint and found a malfunctioning call system that did not connect resident units to staff, with no updates provided after requests.
Licensing—Failed to maintain functional door alarm or call system
02 Jul 2024Inspection
02 Jul 2024Inspection
Found that the Acuity-Based Staffing Tool was not updated to reflect resident needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
02 Jun 2024Inspection
02 Jun 2024Inspection
Found lack of an approved system for tracking controlled substances and disposal of unused medications, with discrepancies including missing and signed-out medications for deceased residents.
Licensing—Failed to provide a safe medication administration system
26 Apr 2024Inspection
26 Apr 2024Inspection
Found a deficiency in medication administration oversight. A resident's medication was found on the floor, suggesting it may not have been observed taking it.
Licensing—Failed to provide a safe medication administration system
24 Apr 2024Inspection
24 Apr 2024Inspection
Found a deficiency in medication administration safety due to staff not visually observing residents taking medications and loose medications found in resident rooms.
Licensing—Failed to provide a safe medication administration system
15 Dec 2023Inspection
15 Dec 2023Inspection
Investigated a complaint about medication administration and found that a resident was given medication that should have been withheld.
Licensing—Failed to provide a safe medication administration system
21 Nov 2023Licensure
21 Nov 2023Licensure
Found deficiencies in kitchen sanitation and administration compliance, including unclean surfaces, unsealed items in the fridge, missing beard restraints, and improper hand hygiene.
Investigated a complaint and found that a caregiver neglected a resident at risk of falling, failed to respond to requests for help, and acted with disregard, resulting in a fall and minor injuries.
Licensing—Failed to follow care plan
26 May 2023Inspection
26 May 2023Inspection
Investigated a failure to use an ABST. The ABST was not updated to reflect resident needs, and data inconsistencies were found between the roster, care plans, and ABST.
Licensing—Failed to use an ABST
23 May 2023Complaint
23 May 2023Complaint
Investigated a complaint and identified deficiencies related to RN delegation and teaching, with potential for moderate harm.
Deficiency—Licensing Complaint Investigation
Deficiency—Rn Delegation and Teaching
21 May 2023Abuse: Neglect
21 May 2023Abuse: Neglect
Investigated and found that a courtyard gate defect allowed an unattended resident to exit the secured area for about 7 minutes, creating risk of harm; a $250 fine was assessed.
Abuse—Failed to provide safe environment
28 Apr 2023Inspection
28 Apr 2023Inspection
Found a deficiency in nursing delegation for medication administration.
Licensing—Failed to comply with nursing delegation requirement
16 Apr 2023Abuse: Neglect
16 Apr 2023Abuse: Neglect
Concluded that a safe environment was not provided, constituting neglect and abuse. A resident was not adequately protected from inappropriate behavior.
Abuse—Failed to provide safe environment
16 Apr 2023Abuse: Neglect
16 Apr 2023Abuse: Neglect
Investigated a complaint and found a failure to provide a safe environment for a resident, constituting neglect and abuse.
Abuse—Failed to provide safe environment
02 Jan 2023Abuse: Neglect
02 Jan 2023Abuse: Neglect
Investigated a complaint and found a failure to follow the care plan leading to a skin tear, constituting neglect and abuse.
Abuse—Failed to follow care plan
29 Dec 2022Abuse: Neglect
29 Dec 2022Abuse: Neglect
Investigated a neglect allegation and found failures in care planning that contributed to multiple falls and injuries.
Abuse—Failed to properly plan care
30 Nov 2022License Condition
30 Nov 2022License Condition
Determined that staffing levels were insufficient to meet residents' 24-hour scheduled and unscheduled needs.
Regulatory Action—Failed to meet the scheduled and unscheduled needs of residents
30 Nov 2022License Condition
30 Nov 2022License Condition
Found failure to update staffing plan based on ABST.
Regulatory Action—Failed to update staffing plan based on ABST
27 Oct 2022Complaint
27 Oct 2022Complaint
Investigated and found deficiencies related to staff orientation to a resident's POLST/DNR and CPR performed against wishes.
Deficiency—Licensing Complaint Investigation
Deficiency—Staffing Requirements and Training – Pre-Serv
10 Oct 2022Validation
10 Oct 2022Validation
Investigated deficiencies identified during a re-licensure assessment across infection control, abuse reporting, service planning, nutrition, activities, staffing, and fire safety; substantial compliance was determined on follow-up.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Systems: Treatment Orders
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
Deficiency—Behavior
10 Oct 2022Abuse: Neglect
10 Oct 2022Abuse: Neglect
Found neglect and abuse due to failure to properly plan care, leading to skin injuries.
Abuse—Failed to properly plan care
04 Oct 2022Abuse: Neglect
04 Oct 2022Abuse: Neglect
Investigated found neglect and abuse due to failure to follow the care plan, placing a resident at risk for skin tears and bruising.
Abuse—Failed to follow care plan
14 Sept 2022Abuse: Neglect
14 Sept 2022Abuse: Neglect
Investigated a failure to properly plan care that resulted in neglect and abuse, and a $1,125 fine was assessed.
Abuse—Failed to properly plan care
14 Sept 2022Inspection
14 Sept 2022Inspection
Found that direct care staff were not oriented to the resident and the resident's service plan before providing personal care.
Licensing—Failed to follow care plan
01 Sept 2022Inspection
01 Sept 2022Inspection
Investigated a licensing violation for failing to submit timely or adequate staffing documentation for 30 days.
Licensing—Failed to submit timely or adequate staffing documentation
29 Aug 2022Abuse: Neglect
29 Aug 2022Abuse: Neglect
Found neglect and abuse due to failure to properly plan care for a known fall risk's falls. A fine was assessed.
Abuse—Failed to properly plan care
11 Aug 2022Inspection
11 Aug 2022Inspection
Found violations of resident rights, including neglect and abuse, and failure to complete required services for the resident.
Licensing—Failed to provide service
02 Aug 2022Inspection
02 Aug 2022Inspection
Investigated the allegation of mental and emotional abuse and found that a caregiver's actions violated resident rights and amounted to neglect, causing emotional distress to the resident.
Licensing—Failed to protect resident from mental or emotional abuse
27 Jul 2022Abuse: Neglect
27 Jul 2022Abuse: Neglect
Found neglect and abuse for failing to plan care to protect a resident after a fall, leading to an injury. A fine was assessed.
Abuse—Failed to properly plan care
05 Jul 2022Inspection
05 Jul 2022Inspection
Found violations related to improper medication administration and failure to protect a resident from chemical restraint.
Licensing—Failed to provide a safe medication administration system
03 Jun 2022Abuse: Neglect
03 Jun 2022Abuse: Neglect
Found a violation of safe medication administration practices resulting in neglect and abuse. A $250 fine was assessed.
Abuse—Failed to provide a safe medication administration system
26 May 2022Abuse: Neglect
26 May 2022Abuse: Neglect
Investigated a complaint and found neglect and abuse due to failure to provide service, resulting in a forehead scratch when nails weren't trimmed for months.
Abuse—Failed to provide service
29 Apr 2022Abuse: Neglect
29 Apr 2022Abuse: Neglect
Investigated a safety-related allegation and found a bruise of unknown origin on a resident at fall risk, and identified a failure to provide a safe environment.
Abuse—Failed to provide safe environment
08 Apr 2022Inspection
08 Apr 2022Inspection
Found a violation involving failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
25 Mar 2021Abuse: Neglect
25 Mar 2021Abuse: Neglect
Investigated and found neglect and abuse for failing to provide a safe environment and timely medical treatment to a known fall-risk resident, resulting in a fractured femur. A $375.00 fine was assessed.
Abuse—Failed to provide safe environment
21 Sept 2020Abuse: Neglect
21 Sept 2020Abuse: Neglect
Found safety and medical care failures that constitute neglect and abuse.
Abuse—Failed to provide safe environment
24 Mar 2020Inspection
24 Mar 2020Inspection
Investigated a complaint and found a failure to provide a safe environment that allowed financial abuse when a resident's debit card was taken and used by an unknown person.
Licensing—Failed to provide safe environment
25 Feb 2020Inspection
25 Feb 2020Inspection
Investigated a medication administration complaint and found orders were not carried out as prescribed, with medication given in the evening instead of the morning.
Licensing—Failed to administer medication as ordered
03 Nov 2019Abuse: Neglect
03 Nov 2019Abuse: Neglect
Found a violation of resident rights due to neglect and abuse after inadequate supervision, which led to an altercation and injury; a fine was assessed.
Abuse—Failed to provide safe environment
04 Jun 2019Inspection
04 Jun 2019Inspection
Investigated and concluded the allegation of failing to follow the care plan was confirmed.
Licensing—Failed to follow care plan
08 May 2019Abuse: Neglect
08 May 2019Abuse: Neglect
Investigated a neglect allegation and concluded that a safe environment was not maintained. A fine was assessed.
Abuse—Failed to provide safe environment
08 Feb 2019Inspection
08 Feb 2019Inspection
Found deficiencies in staff training to work with dementia residents, including failures to ensure a qualified caregiver was present.
Licensing—Failed to assure that a qualified caregiver was present
17 Aug 2018Inspection
17 Aug 2018Inspection
Investigated and found that background checks for staff were not provided as required by rule.
Licensing—Failed to hire according to administrative rules
18 Jul 2018Abuse: Neglect
18 Jul 2018Abuse: Neglect
Investigated a neglect allegation related to skin care and found that inadequate care was provided to a resident, resulting in a $500 fine.
Abuse—Failed to provide appropriate skin care
18 Jul 2018Inspection
18 Jul 2018Inspection
Found a failure to report suspected abuse.
Licensing—Failed to report potential or suspected abuse
26 Jan 2018Inspection
26 Jan 2018Inspection
Found a deficiency in medication management relating to a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
17 Jan 2018Inspection
17 Jan 2018Inspection
Found a violation for failing to provide a safe environment, resulting in neglect of care.
Licensing—Failed to provide safe environment
29 Dec 2017Abuse: Neglect
29 Dec 2017Abuse: Neglect
Found a resident was not protected from harm.
Abuse—Failed to provide safe environment
05 Dec 2017Abuse: Neglect
05 Dec 2017Abuse: Neglect
Determined the neglect allegation to be supported and identified a safety deficiency. Concluded that unsafe conditions affected resident safety.
Abuse—Failed to follow care plan
02 Oct 2017Abuse: Neglect
02 Oct 2017Abuse: Neglect
Investigated the neglect allegation and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
26 Jul 2017Inspection
26 Jul 2017Inspection
Investigated and concluded that a safe environment was not provided for residents.
Licensing—Failed to provide safe environment
17 Jul 2017Abuse: Neglect
17 Jul 2017Abuse: Neglect
Investigated a neglect allegation and found a failure to provide a secure environment.
Abuse—Failed to properly plan care
24 May 2017Inspection
24 May 2017Inspection
Substantiated a licensing violation for failing to provide service and for not ensuring a safe environment.
Licensing—Failed to provide service
08 May 2017Abuse: Neglect
08 May 2017Abuse: Neglect
Investigated an allegation of neglect and found a failure to provide a safe environment.
Abuse—Failed to intervene when resident's condition changed
02 May 2017Abuse: Neglect
02 May 2017Abuse: Neglect
Found neglect related to falls and an unsafe environment, with a $300 fine assessed.
Abuse—Failed to adequately care plan related to falls
21 Apr 2017Abuse: Neglect
21 Apr 2017Abuse: Neglect
Investigated an allegation of failing to provide a safe environment and found deficiencies related to safety and compliance.
Abuse—Failed to provide safe environment
04 Apr 2017Inspection
04 Apr 2017Inspection
Found violations for failing to provide adequate care to residents.
Licensing—Failed to provide service
03 Apr 2017Inspection
03 Apr 2017Inspection
Investigated the allegation and found a failure to provide a safe environment. A $300 fine was assessed.
Licensing—Failed to provide safe environment
03 Apr 2017Abuse: Physical Abuse
03 Apr 2017Abuse: Physical Abuse
Investigated an allegation of failing to provide a safe environment and found a safety deficiency.
Abuse—Failed to provide safe environment
26 Mar 2017Abuse: Neglect
26 Mar 2017Abuse: Neglect
Investigated and substantiated violations for failing to follow the care plan and for not providing a safe environment.
Abuse—Failed to follow care plan
03 Mar 2017Abuse: Neglect
03 Mar 2017Abuse: Neglect
Investigated an allegation of neglect; found a resident was not protected from harm.
Abuse—Failed to follow care plan
24 Feb 2017Inspection
24 Feb 2017Inspection
Found that the provider failed to self-report suspected abuse, and the allegation was substantiated.
Licensing—Failed to report potential or suspected abuse
09 Feb 2017Inspection
09 Feb 2017Inspection
Observed failure to provide a safe environment.
Licensing—Failed to provide safe environment
09 Feb 2017Inspection
09 Feb 2017Inspection
Investigated and found that a safe environment was not provided.
Licensing—Failed to provide safe environment
25 Dec 2016Abuse: Neglect
25 Dec 2016Abuse: Neglect
Determined that a safe environment was not provided.
Abuse—Failed to provide safe environment
15 Dec 2016Inspection
15 Dec 2016Inspection
Found deficiencies related to resident rights and safety; the violations were substantiated.
Licensing—Failed to assure resident rights
07 Dec 2016Inspection
07 Dec 2016Inspection
Found failure to administer medication as ordered.
Licensing—Failed to administer medication as ordered
07 Dec 2016Inspection
07 Dec 2016Inspection
Found a deficiency in the medication administration system due to failure to administer medication as ordered.
Licensing—Failed to administer medication as ordered
06 Dec 2016Inspection
06 Dec 2016Inspection
Found a deficient medication administration system. It carried minor harm potential.
Licensing—Failed to provide a safe medication administration system
17 Aug 2016Inspection
17 Aug 2016Inspection
Found a violation for failing to provide a safe environment and protect residents from harm.
Licensing—Failed to provide safe environment
12 Aug 2016Abuse: Neglect
12 Aug 2016Abuse: Neglect
Investigated an allegation of neglect and found a failure to properly plan care that harmed a resident; a $300 fine was assessed.
Abuse—Failed to properly plan care
15 Jun 2016Abuse: Neglect
15 Jun 2016Abuse: Neglect
Investigated an abuse allegation of neglect and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
07 Jun 2016Inspection
07 Jun 2016Inspection
Found an inadequate medication management system.
Licensing—Failed to provide a safe medication administration system
20 Nov 2015Abuse: Neglect
20 Nov 2015Abuse: Neglect
Investigated a neglect allegation related to falls; found deficiencies in ensuring a safe environment and assessed a $300 fine.
Abuse—Failed to adequately care plan related to falls
10 Sept 2015Inspection
10 Sept 2015Inspection
Identified a safety deficiency and a failure to administer medication as ordered, with violations cited.
Licensing—Failed to administer medication as ordered
19 Aug 2015Abuse: Neglect
19 Aug 2015Abuse: Neglect
Investigated a neglect allegation and found a failure to provide appropriate care.
Abuse—Failed to properly plan care
19 Aug 2015Abuse: Neglect
19 Aug 2015Abuse: Neglect
Found a substantiated neglect allegation for failing to intervene when a resident's condition changed and identified a failure to provide a safe environment, with a $300 fine assessed.
Abuse—Failed to intervene when resident's condition changed
10 Jul 2015Inspection
10 Jul 2015Inspection
Determined that a safe medication administration system was not provided due to inadequately trained Medaids.
Licensing—Failed to provide a safe medication administration system
05 Feb 2015Abuse: Neglect
05 Feb 2015Abuse: Neglect
Found failure to perform adequate screening or assessment and to intervene, with a $300 fine assessed.
Abuse—Failed to perform adequate screening or assessment
07 Nov 2014Abuse: Neglect
07 Nov 2014Abuse: Neglect
Investigated the neglect allegation and found deficiencies for failure to assess and intervene.
Abuse—Failed to properly plan care
06 Nov 2014Abuse: Neglect
06 Nov 2014Abuse: Neglect
Investigated an allegation of neglect and found inadequate care. A $300 fine was assessed.
Abuse—Failed to properly plan care
22 Sept 2014Abuse: Neglect
22 Sept 2014Abuse: Neglect
Identified failure to properly plan care that could harm residents; findings substantiated.
Abuse—Failed to properly plan care
27 May 2014Abuse: Neglect
27 May 2014Abuse: Neglect
Found a failure to provide a safe environment.
Abuse—Failed to address resident's behavior
03 Apr 2014Abuse: Neglect
03 Apr 2014Abuse: Neglect
Found a failure to provide a safe environment.
Abuse—Failed to address resident's behavior
02 Mar 2013Abuse: Neglect
02 Mar 2013Abuse: Neglect
Found a violation for failing to perform adequate screening or assessment, and for failing to assist and treat; a $300 fine was assessed.
Abuse—Failed to perform adequate screening or assessment
02 Jan 2013Abuse: Neglect
02 Jan 2013Abuse: Neglect
Investigated an allegation of neglect related to fall care planning and found a failure to provide a safe environment.
Abuse—Failed to adequately care plan related to falls
10 Jul 2012Inspection
10 Jul 2012Inspection
Identified a safety deficiency related to resident safety due to failure to address resident's behavior.
Licensing—Failed to address resident's behavior
04 Jun 2012Inspection
04 Jun 2012Inspection
Found a failure to provide a safe environment.
Licensing—Failed to address resident's behavior
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Washington Gardens Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Washington Gardens Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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