I placed my mom here and feel very confident in the care she receives. The nurses, CNAs, doctors and therapists are professional and deeply caring, therapy helped her regain strength, the facility is clean and welcoming, meals and activities are good, and management is responsive - I recommend it.
Loved one of resident
Jul 2026
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Reviews
3.12·(41)
Overall rating
5
4
3
2
1
Care
2.9
Staff
2.9
Meals
2.7
Amenities
3.3
Value
1.8
Pros
Well-maintained interior and grounds
Clean, orderly resident rooms and bathrooms
Caring and attentive direct-care staff (CNAs and nurses)
Professional nursing and medical team
Effective physical and occupational therapy with successful discharges
Strong infection-control and vaccination program
Dedicated activities staff and visible programming
Notable safety practices and fall-reduction outcomes
Pleasant dining offerings reported by families
Cons
Chronic understaffing and high staff turnover
Inconsistent medication-administration controls and documentation
Incontinence-care delays and irregular bathing schedules
Sanitation and housekeeping inconsistencies
Variable meal quality and limited dining-service hours
Limited evening and after-hours social programming
Unreliable therapy scheduling and time-driven therapy sessions
Gaps in family communication and post-event follow-up
Administrative billing and ancillary-fee transparency issues
Staff conduct and professionalism
Poor management–staff relations and low staff morale
Security and valuables-management concerns
Allegations of serious clinical incidents and restraint use
Summary of reviews
The Meadows at Shannondell presents a mix of clear strengths and recurring operational weaknesses. Physically the facility is frequently described as attractive and well maintained: common areas, room décor, and grounds receive consistent positive mention. Several families and residents note clean rooms and a visible activities program, and some rehabilitation stays report effective therapy outcomes and successful discharges. Clinical teams — including nursing, physicians, and therapy staff — are identified as capable in many accounts, and the facility’s infection-control efforts (including resident vaccination) have been highlighted as a strength.
However, a strong pattern of staffing and management issues emerges across the feedback. Many comments describe chronic understaffing and high turnover that appear to affect multiple aspects of care: delayed assistance with toileting and bathing, long waits for pain medication, missed or poorly documented wound care, and medication-administration lapses. These operational gaps are associated with sanitation and housekeeping inconsistencies and with variability in how reliably basic personal-care needs are met. Several accounts also describe concerns about staff conduct and professionalism, and others highlight low staff morale tied to management practices.
Dining and programming are another mixed area. While some families praised meal quality and certain dining experiences, others report inconsistent food temperature and availability, early end-of-day meal service, and occasional shortages of basic items. Activities exist and are run by a dedicated staff member(s), but reviewers note limited evening or after-hours programming, which can contribute to resident isolation. Rehabilitation services receive positive notes for effective therapists in some cases, but reviewers also describe scheduling conflicts, abbreviated time-driven sessions, and inconsistent occupational therapy availability.
Administrative and safety patterns are notable. Multiple families raise concerns about billing clarity and ancillary fees (laundry, TV/phone, OTCs), as well as about responsiveness from administration — including follow-up after significant events. There are also isolated but serious allegations involving clinical incidents and restraint use; those items warrant careful inquiry during a tour and in review of facility policies and incident records. Security and valuables-management concerns are raised in relation to missing items and limited follow-up.
In sum, The Meadows at Shannondell appears to offer a well-appointed environment with capable clinical and therapy staff in many circumstances, and it demonstrates strong infection-control practices. At the same time, consistent themes of understaffing, inconsistent medication and personal-care practices, variability in dining and programming, and questions about administrative responsiveness and staff morale suggest operational risks that prospective residents and families should evaluate. When considering this facility, ask targeted questions about current staffing ratios and turnover, medication- and wound-care protocols, toileting and bathing schedules, evening activities, billing and ancillary fees, security procedures for valuables, and how the facility documents and communicates clinical incidents to families.
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Location
The Meadows at Shannondell is located at 6000 Shannondell Dr, Audubon, PA, 19403.
About The Meadows at Shannondell
The Meadows at Shannondell sits in Audubon, Pennsylvania, right in Montgomery County, and offers several care options like independent living, assisted living, personal care, memory care for those with dementia or Alzheimer's, and skilled nursing and rehab. The place can serve up to 56 residents in assisted living, but the whole community is big, with 184 beds spread over separate areas for different care needs, so folks can pick what fits them best. People can choose from private studios or suites, and every Personal Care or Memory Care room has a private bathroom, which is nice for anyone who wants privacy and comfort. The community has a home-like feel, with big living areas full of natural light, libraries, activity rooms, sunrooms, garden courtyards, and clubhouse spaces, giving everyone places to relax or spend time with others.
Meals here come home-cooked three times a day in restaurant-style dining areas, and the staff can make special meals for people with conditions like diabetes or high blood pressure. Help is available with bathing, hygiene, getting dressed, toileting, and even things like using a mobile hairdresser or stylist. There's plenty of staff, including certified nursing assistants, nurses, nurse practitioners, physical and occupational therapists, a medical director, and social workers, with different people on hand depending on the building-like two nurses and three CNAs per 20-bed section when full, and regular medical staff visits. Some residents might need help with insulin or transfers, and staff can assist as needed.
Active lifestyles are encouraged, with exercise and recreation programs that might include music and animal therapy, tabletop games, movie nights, outdoor trips, and fitness or art plans. People can arrange transport for shopping, medical appointments, or faith-based activities. The Meadows is secure, with a gated entrance and a guard station and special entry to some rehab areas. Memory care includes locked doors to prevent wandering and is designed to help minimize confusion for people dealing with memory loss.
The grounds are well-kept, with garden spaces, outdoor galleries, and architecturally detailed buildings. Residents can bring their own furniture and keepsakes to make their rooms feel like home, and the design center means anyone moving in can customize their living space if they like. Social nights, books rooms, clubhouses, and hot tub or sauna areas are available for anyone who wants them. Families stay in the loop with a weekly care meeting and a care portal for easy communication with staff after move-in. Reviews mention the staff are helpful and kind, and that meals usually come with quality ingredients.
The Meadows at Shannondell isn't a Continuing Care Retirement Community (CCRC), but there are many types of care on-site, and people can move to a different building if their needs change. The facility follows Pennsylvania Department of Social Services rules and works to give seniors independence while offering help when it's needed. Photos and videos show active residents, nicely tended grounds, and updated living spaces, including new residences like Lenbrook House with over 100 floor plans. Folks interested in learning more can go on private tours, look at the galleries, or check the brochure, and there are senior living advisors available for anyone who wants more information. The community has earned a rating of 6.5 out of 10, with highlights noted for privacy, customized options, and the range of care and activity choices for residents.
People often ask...
The Meadows at Shannondell offers assisted living, memory care, and skilled nursing.
There are 6 photos of The Meadows at Shannondell on Mirador.
The full address for this community is 6000 Shannondell Dr, Audubon, PA 19403.
No, The Meadows at Shannondell does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Investigated and found multiple deficiencies related to incident reporting, resident confidentiality, sanitary conditions, safety, and medication management.
2600.16cWritten Incident Report
2600.17Record Confidentiality
2600.85aSanitary Conditions
2600.88aSurfaces
2600.100bRemoval Snow/Obstructions
2600.121aUnobstructed Egress
2600.127aPortable Space Heaters
2600.183bMeds and Syringes Locked
2600.183eStoring Medications
2600.185aImplement Storage Procedures
2600.187dFollow Prescriber's Orders
13 Dec 2025Inspection
13 Dec 2025Inspection
Identified multiple deficiencies across confidentiality, staffing records, sanitation, bedding, fire safety, and medication management.
2600Record Confidentiality
2600List of Staff Persons
2600.85.aSanitary Conditions
2600.101.jBed/Linens/Pillows/Blankets
2600.101.oWalls, Floors, Ceilings
2600.132.hDesignated Meeting Place
2600.183.bMeds and Syringes Locked
2600.183.eStoring Medications
2600.186.cChange in Medications
17 Sept 2025Inspection
17 Sept 2025Inspection
Found violations across incident reporting, record confidentiality, ADL support, abuse prevention, sanitary conditions, room maintenance, and adherence to prescriber orders.
2600.16.cWritten Incident Report
2600.17Record Confidentiality
2600.23aActivities of Daily Living Assistance
2600.42bAbuse
2600.85aSanitary Conditions
2600.101oWalls, Floors, Ceilings
2600.187cRefusal of Medication
2600.187dFollow Prescriber's Orders
24 Jul 2025Inspection
24 Jul 2025Inspection
Found deficiencies related to incomplete medical evaluations, improper medication storage and handling, and missing incident reports in resident records.
—Medical evaluation upon admission
—Medication storage – current prescriptions
—Safe storage and handling of medications
—Incident reports in resident records
30 Jun 2025Inspection
30 Jun 2025Inspection
Identified several medication safety and staffing deficiencies, including CPR-trained staff shortages, unlocked medication carts, and incomplete medication administration records.
2600First Aid/CPR Training
2600Meds and Syringes Locked
2600Implement Storage Procedures
2600Medication Record
2600Date/Time of Medication Admin.
12 Aug 2024Inspection
12 Aug 2024Inspection
Identified multiple medication storage and administration deficiencies, including loose pills, damaged blister packs, inaccurate MAR entries, and missing glucometer readings.
2600Storing Medications
2600Implement Storage Procedures
2600Follow Prescriber's Orders
15 Apr 2024Inspection
15 Apr 2024Inspection
Inspectors identified numerous deficiencies across licensing, resident care, safety, confidentiality, and facility operations, including failure to post the license, inadequate access and privacy controls, improper care practices, and sanitation issues.
2600.3.c.Post Current License
2600.5.a.DHS Access
2600.17.Record Confidentiality
2600.23.a.Activities of Daily Living (ADL) Assistance
2600.23.b.Instrumental Activities of Daily Living (IADL) Assistance
2600.42.b.Abuse
2600.42.s.Privacy
2600.57.c.2 Hours/Day Direct Care
2600.57.d.Waking Hours
2600.60.c.Housekeeping/Maintenance
2600.65.f.Training Topics
2600.81.b.Wheelchairs/Assistive Devices
2600.82.c.Poisonous Materials
2600.85.a.Sanitary Conditions
2600.85.b.Infestation
2600.85.d.Trash Receptacles
2600.89.a.Water Pressure
2600.89.b.Hot Water Temperature
2600.90.b.Staff Communication
2600.95.Furniture and Equipment
2600.101.j7.Lighting/Operable Lamp
2600.101.o.Walls, Floors, Ceilings
2600.103.c.Food Protection
24 Aug 2023Inspection
24 Aug 2023Inspection
Identified deficiencies in medical evaluations, prohibited procedures, and a missing signature on a resident plan.
2600.141aMedical Evaluation Information
2600.202Prohibitions
2600.227gSupport Plan Signatures
07 Aug 2023Inspection
07 Aug 2023Inspection
Inspections found no deficiencies or regulatory citations.
21 Jun 2023Inspection
21 Jun 2023Inspection
Investigated allegations of neglect and abuse and found multiple deficiencies in reporting, care, and interventions. Identified failures to report, improper restraint practices, and lack of positive interventions.
2600.16cWritten Incident Report
2600.42bAbuse
2600.42pRestraints
2600.202Prohibitions
2600.201Positive Interventions
05 Dec 2022Inspection
05 Dec 2022Inspection
Identified deficiencies in medication storage and documentation, including unlabeled insulin pens, uncalibrated glucometers, and illegible or altered MAR entries.
2600Storing Medications
2600Implement Storage Procedures
2600Date/Time of Medication Admin.
2600Record Entries Legible
15 Sept 2022Inspection
15 Sept 2022Inspection
Determined that the submitted plan of correction was fully implemented, and continued compliance must be maintained.
19 Nov 2021Inspection
19 Nov 2021Inspection
Determined that the submitted plan of correction was not fully implemented and continued compliance was required.
23 Aug 2021Inspection
23 Aug 2021Inspection
Issued a regular license to operate the facility; the license is valid through March 31, 2022.
08 Jul 2021Inspection
08 Jul 2021Inspection
Found that the initial assessment for a resident did not include signs and symptoms to monitor for when an additional blood glucose reading is needed.
2600.225.aInitial assessment within 15 days of admission
01 Jul 2021Inspection
01 Jul 2021Inspection
Found no deficiencies. No violations were cited.
14 Jun 2021Inspection
14 Jun 2021Inspection
Identified multiple deficiencies in safety systems, medication storage, resident rights documentation, and unit access procedures. Action is required to address these deficiencies.
Type A2600.18Carbon Monoxide Alarms
Type A2600.25.bContract Signatures
Type A2600.41.eSigned Statement
Type A2600.82.cLocking Poisonous Materials
Type A2600.101.j7Lighting/Operable Lamp
Type A2600.185.aImplement Storage Procedures
Type A2600.187.dFollow Prescriber's Orders
Type A2600.191Resident Right to Refuse
Type A2600.233.cKey-Locking Devices
25 May 2021Inspection
25 May 2021Inspection
Found no deficiencies. Licensing inspections concluded with no regulatory citations.
03 Feb 2021Inspection
03 Feb 2021Inspection
Found two deficiencies: failure to file a timely Act 13 report for suspected abuse, and incomplete documentation of services for a history of hallucinations in a resident's support plan.
6 Pa. Code § 2600.227(d)Medical/Dental care planning (Support Plan Medical/Dental)
02 Oct 2020Inspection
02 Oct 2020Inspection
Found no deficiencies. No regulatory citations were identified.
27 Aug 2020Inspection
27 Aug 2020Inspection
Identified deficiencies related to abuse supervision and direct care staff qualifications and training.
2600.15.bSupervisor Plan during abuse allegations
2600.54.aDirect care staff qualifications
2600.65.dInitial Direct Care Training
03 Jan 2020Inspection
03 Jan 2020Inspection
Approved the capacity increase from 144 to 184; the expiration date remained unchanged.
18 Dec 2019Inspection
18 Dec 2019Inspection
Issued a regular license after a renewal application; no violations were cited.
17 Jun 2019Inspection
17 Jun 2019Inspection
Identified violations of the regulations governing personal care homes during the annual licensing visit.
55 Pa. Code Ch. 2600Personal Care Homes
10 Apr 2019Inspection
10 Apr 2019Inspection
Found deficiencies in staff medication administration training and in maintaining audits for Department review.
55 Pa. Code Ch. 2600Medication administration procedures training
55 Pa. Code Ch. 2600Audits for Department review
18 Dec 2018Inspection
18 Dec 2018Inspection
Issued a renewal license and certificate of compliance. The action indicated continued compliance with applicable regulations.
11 Jun 2018Inspection
11 Jun 2018Inspection
Identified deficiencies related to medication management, meal planning visibility, resident assessments, and admission documentation.
Type A2600.162(c)Menus posted in home
Type A2600.187(a)Medication administration record requirements
Type A2600.185(a)Procedures for safe storage/distribution of medications and equipment
Type A2600.231(b)Medical evaluations and admissions assessments
Type A2600.231(e)Documentation of objections to admission/transfer
23 May 2018Inspection
23 May 2018Inspection
Investigated an allegation of mistreatment and found a violation of a resident’s dignity and respect when staff did not assist with repositioning and told the resident to do it themselves.
55 Pa.Code §2600.42(c)A resident shall be treated with dignity and respect
11 Apr 2018Inspection
11 Apr 2018Inspection
Investigated abuse, neglect, and incident-reporting concerns; found multiple violations of reporting and resident-rights requirements.
Type A55 Pa.Code §2600.15(a)Immediate reporting of suspected abuse
Type B55 Pa.Code §2600.15(b)Written reporting within 24 hours
c55 Pa.Code §2600.16(c)Reporting incidents/conditions to DHS within 24 hours
Type B55 Pa.Code §2600.42(b)Residents' rights – no neglect or abuse
c55 Pa.Code §2600.42(c)Residents' rights – documentation of reporting about alleged abuse
23 Feb 2018Inspection
23 Feb 2018Inspection
Identified a violation where a required fire safety inspection by a fire safety expert had not been completed for the new location.
65 Pa.Code § 2600; 2600.132(b)Fire safety inspection and fire drill
13 Dec 2017Inspection
13 Dec 2017Inspection
Granted a certificate of compliance and license for a personal care home at the Audubon, Pennsylvania address, authorizing up to 114 residents.
13 Feb 2017Inspection
13 Feb 2017Inspection
Renewed the license to operate a Personal Care Home and set the maximum capacity at 114, with an on-site inspection planned within the next year.
14 Dec 2016Inspection
14 Dec 2016Inspection
Investigated a licensing issue involving medication management and record-keeping that revealed several deficiencies in how medications are stored, labeled, monitored, and documented.
2600.141(a)(2)Medical evaluations must include for residents (a)(2) elements
2600.184(a)Original container labeling for prescription medications
2600.171(b)(5)Transportation first aid kit requirement
2600.264(b)Immediate reporting of medication errors
17 Jun 2016Inspection
17 Jun 2016Inspection
Found no deficiencies identified. No violations cited.
22 Jan 2016Inspection
22 Jan 2016Inspection
Investigated and found multiple violations involving resident rights documentation, staff qualifications, and admission processes.
2600.29(a)Regulation 55 Pa.Code §2600
2600.41(e)Regulation 55 Pa.Code §2600
2600.65(d)Regulation 66 Pa.Code §2600
2600.132(g)Regulation 66 Pa.Code §2600
2600.187(d)Regulation 66 Pa.Code §2600
2600.231Regulation 55 Pa.Code §2600
17 Dec 2015Inspection
17 Dec 2015Inspection
Granted a certificate of compliance after renewal, confirming operation within the approved capacity and location.
14 Jan 2015Inspection
14 Jan 2015Inspection
Found no deficiencies.
23 Dec 2014Inspection
23 Dec 2014Inspection
Issued a regular license upon renewal and noted the need for annual inspections.
13 Jan 2014Inspection
13 Jan 2014Inspection
Agency identified several deficiencies including failure to conduct monthly fire drills, inadequate staff training topics, and missing resident rights/medication rights documentation.
2600.132(a)Unannounced fire drills
2600.65(b)Training topics for direct care staff
2600.231(e)Documentation of resident rights/medication rights
2600.41(d)Resident rights information acknowledged
23 Dec 2013Inspection
23 Dec 2013Inspection
The department granted a certificate of compliance allowing operation of a personal care home at 6000 Shannondell Drive, Audubon, PA, with a maximum capacity of 58 residents.
21 Aug 2013Inspection
21 Aug 2013Inspection
Identified violations for failing to document and report a medication refusal and for the prohibited use of a chemical restraint to control aggression.
55 Pa.Code §2600.187(c)Documentation and reporting of medication refusals
55 Pa.Code §2600.202(4)The following procedures are prohibited: chemical restraints
04 Dec 2012Inspection
04 Dec 2012Inspection
Identified deficiencies related to posting emergency procedures and proper dating/labeling of food, with corrective actions planned and implemented.
2600.123(b)Copies of emergency procedures posted
2600.234(a)Food shall be protected from contamination
19 Feb 2012Inspection
19 Feb 2012Inspection
Identified deficiencies involving staff training, resident medical evaluations, and emergency preparedness training.
55 Pa.Code §2600Staff training plan
55 Pa.Code §2600Medical evaluations; residents
55 Pa.Code §2600Emergency preparedness training
12 Nov 2010Inspection
12 Nov 2010Inspection
Identified safety violations involving the exit door's electronic lock and monitoring of residents prone to wandering.
55 Pa. Code §2600Exit door locking mechanism that could trap residents
Investigated a complaint and found a violation where a resident who uses a wheelchair was forced to walk by staff despite stating they could not, with documentation indicating the resident was immobile and requires assistance.
55 Pa.Code § 2600Regulation
09 Dec 2009Inspection
09 Dec 2009Inspection
The licensing review identified multiple deficiencies related to resident care planning, safety procedures, and medication/visitation management during the inspection period.
55 Pa.Code § 2600Care planning and resident safety documentation
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