Copperas Hollow Nursing and Rehabilitation

    345 Country Club Dr, Caldwell, TX 77836
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Pristine facility with caring staff

    I had a very positive experience at Copperas Hollow - a pristine, well-kept facility with a pleasant smell and attractive common areas. The staff and therapy teams were caring, responsive and professional, activities and meals were excellent, residents clearly love living here, and I would highly recommend it.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.82·(34)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.3
    • Meals

      5.0
    • Amenities

      3.3
    • Value

      1.0

    Pros

    • Clean, well-maintained interior
    • Welcoming and friendly staff
    • Effective physical and occupational therapy services
    • Engaging activities program with an active Activity Director
    • Nutritious meals with generous portions
    • Residents report satisfaction with living environment
    • Supportive and compassionate caregiving in some units
    • Responsive nursing leadership in certain shifts
    • Small‑town, tight‑knit community atmosphere
    • Professional rehabilitation and recovery outcomes
    • Positive staff morale in select departments
    • Facilitated post‑acute rehab placement and family satisfaction

    Cons

    • Inconsistent nursing‑care quality
    • Incomplete personal‑care routines (irregular bathing)
    • Slow call‑light response and limited responsiveness
    • Staffing shortages and variable staff competency
    • Gaps in clinical‑administrative roles (no MDS coordinator/social worker)
    • Management turnover and leadership instability
    • Financial instability and constrained operating funds
    • Maintenance and infrastructure deficiencies (roofing, mold remediation needs)
    • Sanitation and housekeeping inconsistencies in some resident rooms or common areas
    • Staff communication style and reliability

    Summary of reviews

    Copperas Hollow Nursing and Rehabilitation elicits mixed impressions across reviewers. Positive comments focus on the facility’s physical presentation, therapy outcomes, dining, and elements of the staff culture: many reviewers describe a clean, well‑kept interior, an active activities program with a praised Activity Director, and effective physical/occupational therapy that supports successful rehabilitation. Meals and portion sizes are frequently described as generous and well liked. Several accounts describe residents who enjoy the community and families who were satisfied with post‑acute placement coordination.

    At the same time, substantive concerns appear around core nursing care and operational consistency. Multiple accounts indicate uneven nursing quality, including incomplete personal‑care routines such as irregular bathing and long delays responding to call lights. These issues are linked by reviewers to staffing shortages, variable staff competency, and inconsistent responsiveness across shifts. There are also specific sanitation and housekeeping inconsistencies reported in some rooms and common areas, as well as isolated maintenance problems (including roof repair and localized mold remediation needs) that suggest building upkeep is uneven.

    Organizational and administrative patterns underlie several negative observations. Reviewers describe leadership turnover, constrained operating funds, and the absence of key clinical administrative roles (for example, an MDS coordinator or social worker), which can affect care planning and family communication. Therapy leadership is described as constrained by limited resources in some accounts, while other reviewers praise therapy teams for producing good rehabilitation outcomes. Staff conduct and communication are variable: some families and staff praise respectful, compassionate caregivers and positive morale in parts of the facility, whereas others report concerns about communication tone, reliability, and trustworthiness.

    For prospective residents and families, the reviews suggest a facility with real strengths in therapy, dining, activities, and particular caregiving teams, but with notable variability in nursing care, housekeeping, maintenance, and administrative support. A thorough, focused tour is advisable: ask about current staffing levels and turnover, call‑light response metrics, the presence of an MDS coordinator and social work support, infection‑control and housekeeping protocols, scheduled maintenance and mold‑remediation plans, and how leadership is addressing budgetary constraints. These targeted questions will help determine whether the facility’s positive attributes are consistently present for a given unit or shift and whether the operational concerns have been addressed.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Copperas Hollow Nursing and Rehabilitation

    Copperas Hollow Nursing and Rehabilitation is located at 345 Country Club Dr, Caldwell, TX, 77836.

    About Copperas Hollow Nursing and Rehabilitation

    Copperas Hollow Nursing and Rehabilitation in Caldwell, Texas, helps seniors and people recovering from illness or surgery with skilled nursing and rehabilitation care, and the staff stays on duty around the clock to manage everyday health needs, from help with bathing and dressing to medication management and therapy. The facility has 44 certified beds and offers both private and semi-private rooms, and folks can get short-term care after a hospital stay, long-term nursing home services, or even specialized programs for those needing memory care, mental health support, or in-house dialysis and vent care, so the range is pretty wide for who can live there. The staff at Copperas Hollow follows each resident's own care plan, and they take the time to address not just medical needs but emotional and social ones too, making sure activities and religious services keep people involved in community life, and there's always something going on, like games or outings and visits from families who can come whenever they wish. The dining program gives folks home-style meals led by a certified dietitian, and a beautician comes on-site so haircuts and barbering are easy, and transportation is available for outside appointments, which does help take a load off.

    Copperas Hollow also sees to things like daily housekeeping and laundry, keeps complimentary WiFi in all areas, and provides designated smoking spots for those who need them. The staff pays extra attention to those with recovery needs after knee or hip surgeries, strokes, or illnesses like COPD, heart failure, or diabetes, and folks can get physical, occupational, and speech therapy all right in the building. The care team uses a careful assessment process to decide what each resident needs, and they update those plans to keep care personal, using both preventive and restorative approaches, even offering advanced wound care and pain management. On top of that, people can access podiatry, dentistry, and optometry without having to leave, and a customer care line and resident care portal help families check in or raise concerns. There's always an effort to keep things clean, well maintained, and safe, with infection control standards in place and policies to protect resident information, and Copperas Hollow follows all rules as a licensed nursing home.

    Community spaces feel homey, with common rooms, a garden, outdoor sitting spots, and a small library where people can visit or read quietly. The staff aims to treat everyone as an individual, and veterans and folks needing hospice or respite care can also find a spot here, since they handle both ongoing living needs and shorter stays to recover or give family caregivers a break. Managed by Coryell County Memorial Hospital Authority since 2014 and connected to the Creative Solutions in Healthcare network, Copperas Hollow puts an emphasis on compassionate support, building relationships with families, and keeping up with regular inspections and accreditations, always working to keep care at a high standard, even though, like many places, it has had some past care and quality of life deficiencies that the team keeps working to improve. The overall goal here is to provide a comfortable, caring place for seniors who need extra help, whether for a short time or long-term, and to make the facility a safe spot that people can call home.

    People often ask...

    Copperas Hollow Nursing and Rehabilitation offers assisted living, memory care, and skilled nursing.

    There are 5 photos of Copperas Hollow Nursing and Rehabilitation on Mirador.

    The full address for this community is 345 Country Club Dr, Caldwell, TX 77836.

    No, Copperas Hollow Nursing and Rehabilitation does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Copperas Hollow Nursing and Rehabilitation. The information above has not been verified or approved by the owner or operator. For exact information, please contact Copperas Hollow Nursing and Rehabilitation directly. There is no cost for this service. We are compensated by the community you select.

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