Pricing ranges from
    $4,174 – 5,008/month

    Aviva Pembroke

    373 Constitution Dr, Virginia Beach, VA 23462
    • Independent Living
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Reviews

    4.50·(18)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      4.8
    • Value

      4.5

    Pros

    • Compassionate, professional caregiving staff
    • High-quality, resident-centered care
    • Luxury finishes and high-end interior design
    • Spacious, well‑appointed apartments
    • Attractive, thoughtfully designed common areas
    • Five‑star amenities and services
    • Prime, walkable location near local amenities
    • Engaging, varied activities and programming
    • Experienced and visible leadership team
    • Dining-dollar meal benefit included
    • Welcoming, inclusive resident community
    • Clean, vibrant building presentation

    Cons

    • Inconsistent food quality
    • Inconsistent staffing levels and shift coverage
    • Medication-management and documentation gaps
    • Clinical charting and record-keeping weaknesses
    • Communication and message-handling failures
    • Perceived management responsiveness and conduct concerns
    • Gaps in resident-safety processes and monitoring
    • Construction- and opening-related operational disruption

    Summary of reviews

    Aviva Pembroke is consistently described as a high-end, newly developed senior living community with strong design intent: luxury finishes, large floor plans, attractive common areas and five‑star amenities. Multiple reviewers and promotional materials emphasize the facility’s prime, walkable location and the reassuring presence of an experienced leadership team. The community is frequently characterized as welcoming and resident-centered, with engaging activities and an inclusive social environment that many families and staff find appealing.

    Care and staff receive mixed but notable commentary. Many accounts praise compassionate, professional caregivers and highlight strong resident engagement and examples of staff going above and beyond. At the same time, a number of reviewers raised operational concerns that affect perceptions of care quality: inconsistent staffing levels (including night-shift coverage), gaps in medication administration and documentation, and weaknesses in chart organization. These issues suggest variability in clinical process control and record-keeping during the community’s opening and early operations.

    Dining and activities are strengths in concept: the property offers a dining-dollar benefit, active programming, and attractive social spaces. However, reviewers described inconsistent meal quality and variability in dining execution, and some families indicated planned improvements under new management. Activities are generally described as engaging and contribute positively to the social climate when staffing and coordination are working as intended.

    Management and communications show a clear pattern of contrast. Several reviewers praised visible leadership, good communication, and an approachable executive director; others described lapses in responsiveness, voicemail/message handling failures, and perceived issues with management tone. Construction and the community’s opening-phase operations are frequently mentioned as contributing to disruption; this contextual factor likely amplifies both positive staffing statements and operational shortcomings.

    Taken together, the reviews portray Aviva Pembroke as an attractive, well‑designed community with many elements of a luxury, resident-focused offering, paired with real operational challenges common to new openings. Prospective residents and families should plan a focused tour and ask for specific, current information about staffing ratios and shift coverage, medication-administration protocols and documentation practices, fall‑prevention measures, recent dining-quality improvements, and how ongoing construction or onboarding activities may affect daily life. Verifying these operational controls and speaking with current residents or families about recent experiences will help balance the community’s strong design and programmatic offerings against the operational risks noted in several accounts.

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    Location

    Aviva Pembroke is located at 373 Constitution Dr, Virginia Beach, VA, 23462.

    About Aviva Pembroke

    Aviva Pembroke sits on the corner of Jeanne Street and Constitution Drive in Virginia Beach, right in the Pembroke Square area, so folks living here can walk to restaurants, shops, and entertainment if they want to get out a bit, and they do have a kind of unique mix of things because they've been around since 1980 and say they're trying to bring together some of that senior care history with modern architecture. This place has seven stories and you can find 121 independent living apartments, 20 assisted living units, and 12 specially designed memory support units, so they cover most of what seniors might need as time goes on-everything from living on your own to needing more help if health problems pop up or memory changes happen. Aviva Pembroke connects to Beth Sholom Village, which has a solid reputation around here for taking care of older adults.

    The apartments come in one, two, or three-bedroom sizes with private bathrooms, walk-in closets, washer and dryer, kitchens with modern stainless steel appliances, cable TV, and internet, so you don't really have to give up anything you want in your own space, and you can even bring your pet since it's pet-friendly. If help is needed, people here can get assistance with things like bathing, dressing, or managing medications. There's a strong focus on safety, so all apartments have a 24-hour call system and emergency alert system, and staff, who are trained and certified, are around all the time for supervision or help during the day and night. The memory care area stays supervised and secure and supports residents with dementia or mild cognitive decline, including specialized dementia waiver services.

    Walking through Aviva Pembroke, you'll notice a mix of quiet spots and busier social areas, with a big community lounge by the fireplace, elevators, a library, an activity room, a business space, a wellness room, music and arts programs, and places just to sit, visit, or read. Folks have use of covered parking, storage units, and the building is fully accessible with ramps and railings in the right places. There are a lot of outdoor spaces too-a putting green, a bocce ball court, a fire pit, walking paths, a rooftop patio and deck for happy hours, and green areas where you can sit or walk a pet. Indoor features include a state-of-the-art fitness center, an indoor pool and jacuzzi, a salon, elevators, and options for movie nights and other resident-run activities.

    Dining here doesn't lack choices, either, with a dining room, a café, an outdoor grill, patio dining, and a bistro with an award-winning chef, and they're set up to serve allergy-sensitive, kosher, or diabetic diets, and meals can be prepared for any special restriction as needed-all-day dining and even take-out style if someone prefers. Most utilities are included in the rent, and services cover housekeeping, laundry or dry cleaning, maintenance, and family support services, with online payments making it easier for families to manage bills.

    Aviva Pembroke aims to keep things as stress-free as possible for residents, offering move-in coordination, transportation and parking, and help with transitions from independent living to needing more daily help. Programs focus on both independence and support, so if someone needs extra hands with daily living activities, non-ambulatory care, or medication management, that's part of what they do. Community-sponsored events happen regularly, and there's a strong sense that residents stay as active as possible, with support for physical, mental, and social well-being.

    The Executive Director, Ms. Lauren Krajesky, leads the team, and everyone aims to follow a thorough assessment before people move in, to figure out exactly what kind of care or help each person needs. People describe Aviva Pembroke as an engaging and supportive place, with staff available to help but a focus on letting residents keep their own independence and routines as long as possible.

    People often ask...

    Aviva Pembroke offers competitive pricing, with rates starting at a cost of $4,174 per month.

    Aviva Pembroke offers independent living, assisted living, and memory care.

    There are 19 photos of Aviva Pembroke on Mirador.

    Yes, Aviva Pembroke allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 373 Constitution Dr, Virginia Beach, VA 23462.

    No, Aviva Pembroke does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Virginia, the Department of Social Services licenses assisted living facilities and publishes the results of its routine and complaint inspections.

    License number51368
    Facility typeAssisted Living Facility
    License class1yr
    Capacity58 residents
    Care servedSpecial Care Un, Non-ambulatory, Assisted Living
    ExpiresMay 31st, 2027
    Special certificationSpecial Care Un, Non-Ambulatory, Assisted Living
    View the official license record

    Inspection Reports

    9

    Reports

    35

    Citations

    0

    Complaints

    2

    Years

    14 May 2026Inspection
    Cited multiple deficiencies related to care planning, admission documentation, safety drills, and staff training and background checks.
    • 22VAC40-73-(6)-490-B
    • 22VAC40-73-(6)-450-A
    • 22VAC40-73-(10)-1090-A
    • 22VAC40-73-(6)-450-D
    • 22VAC40-73-(9)-970-A
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(10)-1140-B
    • 22VAC40-73-(5)-390-A
    • 22VAC40-90-(BC3)-40-B
    • 22VAC40-73-(3)-250-D
    • 22VAC40-90-(BC3)-40-C
    • 22VAC40-73-(5)-320-A
    29 Jan 2026Inspection
    Cited inadequate documentation of resident rounds for those unable to use signaling devices. Logs lacked time-stamped 2-hour checks for a resident from 01/01/26 to 01/28/26.
    • 22VAC40-73-(8)-930-D
    16 Dec 2025Inspection
    Identified deficiencies in ISP documentation for feeding assistance and missing grab bars in bathrooms; a violation notice was issued.
    • 22VAC40-73-(8)-920-D
    • 22VAC40-73-(6)-450-C
    10 Oct 2025Inspection
    Investigated a complaint about resident care and related services and found no deficiencies.
    09 Sept 2025Inspection
    Found that medications were administered outside the required one-hour window around scheduled times, with two residents receiving meds after the 9:00am schedule by over an hour.
    • 22VAC40-73-(6)-680-C
    24 Apr 2025Inspection
    Identified several deficiencies across medication management, care planning, staffing, activities, emergency preparedness, and communication, indicating violations of Virginia standards.
    • 22VAC40-73-(3)-220-B
    • 22VAC40-73-(6)-680-I
    • 22VAC40-73-(6)-680-D
    • 22VAC40-73-(3)-250-D
    • 22VAC40-73-(6)-520-E
    • 22VAC40-73-(9)-970-E
    • 22VAC40-73-(8)-930-D
    • 22VAC40-73-(6)-450-E
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(4)-300-B
    • 22VAC40-73-(10)-1120-B
    27 Mar 2025Inspection
    Found no deficiencies identified during the monitoring visit.
    28 Jan 2025Inspection
    Identified deficiencies in care planning, medication management, rounds and supervision, TB screening, and staffing on memory care.
    • 22VAC40-73-(6)-450-A
    • 22VAC40-73-(3)-250-D
    • 22VAC40-73-(6)-450-E
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(6)-660-A-1
    • 22VAC40-73-(6)-680-I
    • 22VAC40-73-(8)-930-D
    • 22VAC40-73-(10)-1130-A
    22 Nov 2024Inspection
    Found no deficiencies. No violations were cited.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Aviva Pembroke. The information above has not been verified or approved by the owner or operator. For exact information, please contact Aviva Pembroke directly. There is no cost for this service. We are compensated by the community you select.

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