Bethel Assisted Living

1645 Century Oaks Ct, Menasha, WI 54952

Assisted Living

1.0·2 reviews

For the front desk(920) 727-3880

Reviews

1.00·(2)

Overall rating

5
4
3
2
1

Care
1.0
Staff
1.0
Meals
1.0
Amenities
1.0
Value
1.0

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Location

Bethel Assisted Living is located at 1645 Century Oaks Ct, Menasha, WI, 54952.

About Bethel Assisted Living

Bethel Assisted Living in Menasha is a small, family owned and operated Community Based Residential Facility with only 8 licensed beds, and they've been in the area since 2016, helping seniors with all sorts of needs including advanced age, physical and developmental disabilities, dementia, Alzheimer's, traumatic brain injury, mental illness, and terminal illness, and it's a spot where folks get help with bathing, dressing, medication management, meals, and personal care, and the staff is around 24-hours with a registered nurse always available. The place offers both assisted living and a memory care option where residents who have Alzheimer's or dementia can live with safety and dignity in a secure setting-there are secure egress doors, an alarm system if someone exits, an outdoor secure area, and staff who get specialty training in caring for memory loss, and there's music therapy and cognitive exercises, plus the whole building is wheelchair accessible with handrails in all three bathrooms. Each resident usually has a private room, some with their own kitchenette, and all rooms have big screen TVs, telephones, window blinds and drapes, and basic cable and Wi-Fi, while housekeepers clean, do laundry and can even handle dry cleaning. Meals are home-cooked three times a day, snacks are available, the kitchen stays open 24-hours, and the dining room serves special menus for allergies or diabetes. There's a beauty shop people can use by appointment, a Whirlpool tub for relaxing, secure patios and gardens for getting fresh air, and walking paths to enjoy the outdoors. Most activities, like movie nights, community games, and music therapy, are customized to what the residents like, and there are community rooms for socializing and a designated area for smoking. Transportation and parking are available for those who need it, and help is given for move-in coordination. They welcome people for long-term care, respite care when families need a break, and give a safe, social community where help is always at hand but independence matters, and while Medicare's only an option if the place is certified, the staff works to make sure every resident's needs are met whether it's daily tasks, health coordination, or just some comfort and peace of mind for families.

People often ask...

Bethel Assisted Living offers assisted living.

The full address for this community is 1645 Century Oaks Ct, Menasha, WI 54952.

No, Bethel Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

License number	0017955
Status	Active
Facility type	Community-based Residential Facility
License class	Regular
Capacity	8 residents
Licensee	BA Israel LLC
Care served	Advanced Aged, Developmentally Disabled, Physically Disabled, Terminally Ill, Irreversible Dementia/alzheimer's, Emotionally Disturbed/mental Illness, Traumatic Brain Injury, Hcbs Compliance / Public Funding
Effective	July 22nd, 2020

Inspection Reports

19

Reports

59

Citations

13

Complaints

3

Years

11 Jun 2026Other		11 Jun 2026Other Identified a delayed egress deficiency where doors failed to release within 15 seconds after pressure was applied and did not alarm during testing. 83.59(4)(e)Delayed egress: irreversible process release
09 Jun 2026Other		09 Jun 2026Other Found no deficiencies identified during the survey.
09 Jun 2026Other		09 Jun 2026Other Found no deficiencies identified during the monitoring visit.
03 Feb 2026Complaint		03 Feb 2026Complaint Investigated complaints and found multiple deficiencies, including neglect and failures in supervision, medication administration, and care planning. 83.12(2)(a)Caregiver: Investigating Abuse & Neglect 83.14(2)(a)Licensee Ensures Facility Complies With Laws 83.15(3)(b)Administrator Shall Supervise Daily Operation 83.32(3)(h)Rights of Residents: Receive Medication 83.35(3)(d)Service Plans Updated Annually Or On Changes 83.36(2)Maintain Current Written Staffing Schedule 83.37(1)(j)Proof-Of-Use Record 83.37(2)(d)Documentation Of Medication Administration 83.38(1)(c)Leisure Time Activities 83.38(1)(g)Health Monitoring
16 Jan 2026Complaint		16 Jan 2026Complaint Investigated a complaint and found multiple deficiencies across law enforcement reporting, supervision, resident rights, funds management, and the facility environment, including repeated prior violations. Noted numerous governance and safety concerns. 83.12(4)(b)Reporting When Law Enforcement Is Called 83.14(2)(a)Licensee Ensures Facility Complies With Laws 83.15(3)(a)Administrator Shall Supervise Daily Operations 83.32(3)(d)Rights of Residents: Free from Mistreatment 83.32(3)(l)Rights of Residents: Least Restrictive Environment 83.34(1)Limitations On Control of Resident Funds 83.34(2)(a)Resident Funds Under $200, Not Commingled 83.34(2)(b)Accounting Method for Tracking Resident Cash 83.43(1)Environment Safe, Clean, and Comfortable 83.45(1)(a)Exterior Areas
13 Jan 2026Complaint		13 Jan 2026Complaint Investigated two complaints and verified deficiencies, including prior uncorrected items, across administration, resident rights, finances, environment, and care planning. 83.14(2)(a)Licensee ensures facility complies with laws 83.14(2)(a)Administrator shall supervise daily operations 83.32(3)(h)Rights of Residents: Receive Medication 83.34(1)Limitations On Control of Resident Funds 83.34(2)(b)Accounting Method for Tracking Resident Cash 83.35(3)(d)Service Plans Updated Annually or on Changes 83.43(1)Environment Safe, Clean, and Comfortable 83.45(1)(a)Exterior Areas 83.55(6)(b)Bath and Toilet Areas: Water Temperatures
16 Sept 2025Verification		16 Sept 2025Verification Found multiple deficiencies, including an unsafe and poorly maintained environment, hazardous exterior areas, and water temperature not maintained at safe levels. 83.43(1)Environment safe, clean, and comfortable 83.45(1)(a)Exterior areas 83.55(6)(b)Bath and toilet areas: water temperature
25 Aug 2025Verification		25 Aug 2025Verification Investigated a resident's gaming device restriction without a documented plan or guardian/MCO agreement, and found unsafe and poorly maintained living areas and kitchen features. 83.32(3)(l)Rights of Residents: Least restrictive environment 83.43(1)Environment safe, clean, and comfortable
12 Aug 2025Complaint		12 Aug 2025Complaint Investigated multiple complaints and findings showed deficiencies across reporting, supervision, discharge processes, service plans, PRN medication management, and resident treatment; several ISPs and guardian involvement were not properly updated. DHS 83.12(4)(b)Reporting when Law Enforcement is Called DHS 83.15(3)(a)Administrator Shall Supervise Daily Operations DHS 83.31(4)(b)Allowable Reasons For Involuntary Discharge DHS 83.31(4)(c)Involuntary Discharge Notice Requirements DHS 83.35(3)(d)Service Plans Updated Annually Or On Changes DHS 83.37(1)(i)PRN Psychotropic Medication
28 Apr 2025Complaint		28 Apr 2025Complaint Investigated a complaint and found two deficiencies related to medication administration and documentation. 83.32(3)(h)Rights of Residents: Receive medication 83.37(2)(d)Documentation of medication administration
24 Apr 2025Complaint		24 Apr 2025Complaint Investigated a complaint and found multiple deficiencies in food storage, facility cleanliness, fire safety monitoring, and hot water systems. 83.41(3)(b) Food safetyFood safety 83.43(1) Environment safe, clean, and comfortableEnvironment safe, clean, and comfortable 83.48(3)(a) Fire detection systems inspected annuallyFire detection systems inspected annually 83.55(6)(a) Bath and toilet areas: water supplyBath and toilet areas: water supply 83.55(6)(b) Bath and toilet areas: water temperatureBath and toilet areas: water temperature
24 Apr 2025Verification		24 Apr 2025Verification Identified that a resident did not receive all prescribed medications in the dosages and intervals prescribed. Specifically, brinzolamide eye drops were not administered for several days in mid-April 2025. 83.32(3)(h)Rights of Residents: Receive medication
28 Oct 2024Complaint		28 Oct 2024Complaint Identified deficiencies in medication administration, documentation, expiration dating of some medications, and unsecured toxic substances. 83.32(3)(h)Rights of Residents: Receive medication 83.37(2)(d)Documentation of medication administration 83.38(1)(h)Medication administration 83.45(3)Toxic substances
28 Oct 2024Complaint		28 Oct 2024Complaint Found multiple deficiencies in medication management, PRN psychotropic documentation, disposal of medications, food safety, and storage of toxic substances. 83.32(3)(h)Rights of Residents: Receive medication 83.37(1)(g)Disposition of medications 83.37(1)(i)PRN psychotropic medication 83.38(1)(h)Medication administration 83.41(3)(b)Food safety 83.45(3)Toxic substances
27 Oct 2024Complaint		27 Oct 2024Complaint Found no deficiencies after investigating a complaint.
16 Apr 2024Complaint		16 Apr 2024Complaint Investigated two complaints and found no deficiencies.
22 Jun 2023Complaint		22 Jun 2023Complaint Verified that prior deficiencies were corrected and two complaints were unsubstantiated, with no additional deficiencies identified.
21 Jun 2023Complaint		21 Jun 2023Complaint Investigated a complaint and found no deficiencies.
21 Jun 2023Complaint		21 Jun 2023Complaint Concluded that the complaint was unsubstantiated with no deficient practice identified.

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Mirador Living is not affiliated with the owner or operator(s) of Bethel Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bethel Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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