Heartwood Senior Living has two communities in Appleton and Menasha, and the one at 1407 North Mason Street in Appleton is a small, family-owned place with space for up to 18 residents, so everyone gets plenty of attention and help. Folks here can get assisted living, memory care, board and care, or even just a short-term respite stay, and the staff work around the clock to help with things like bathing, dressing, taking medicine, and just staying safe, since there's 24-hour supervision and a call system for emergencies. Residents who have dementia or mild memory problems get specialized memory care, and people with more complicated care needs-like those needing diabetes management, help with injections, or who sometimes want to wander-get careful support from trained caregivers and nurses.
The team works with visiting health professionals, including podiatrists, speech therapists, and physical therapists, and if someone needs help with wound care or wants rehab after a hospital stay, those services can be arranged. They'll manage medicines, help set up appointments, and even handle transportation if you need to go to medical visits or errands, although that can cost a bit extra. For people who need kosher meals, have allergies, or need meals that fit with diabetes care, the kitchen staff can prepare special diets, and meals are served in a communal dining room where the food is always taken care of and nobody goes hungry.
Pets can stay with their owners if they still want the company, and there's animal care available if needed. The community has housecleaning, laundry, and dry cleaning, so everyone has help with chores. There are furnished living areas, phones and TV connections in each room, and wifi throughout the building. Residents can join in on movie nights, arts and crafts, daily group events, and use the walking paths or visit the garden for fresh air, and with a barber and salon on site, getting a haircut or a trim is easy enough. They offer services not just in English but also Dutch, Filipino, French, and Spanish, which makes it a little easier for people from different backgrounds.
The buildings are designed with safety in mind, from exits that deter wandering to a full disaster alert system. Families say the place feels comfortable and has a home-like atmosphere where people are treated with dignity and respect. The owners run the place themselves, and they've had a 99.9% resident retention rate over 20 years, which is rare, and state inspectors haven't found any problems in more than a decade. If someone's needs change, the staff will adjust care, so moving again isn't necessary. Heartwood Senior Living is known for taking care of residents with all different needs, especially folks with dementia, and does so in a calm, respectful setting where each person is looked after as an individual.
