Heartwood Senior Living is a family-owned community that's been in operation for over 20 years in Appleton and Menasha, Wisconsin, offering homes that feel safe and welcoming, and keeping a strong focus on creating personal comfort for all residents. The facility serves up to 8 people in each home and keeps an intimate setting, giving residents a feeling of dignity and belonging. Residents can get different types of care, including assisted living, independent living, memory care for dementia, hospice care, companion care, and respite stays, and staff help with bathing, grooming, dressing, and health needs like incontinence or diabetes. The team goes through ongoing training and keeps a close caregiver-to-resident ratio, which helps them maintain a deficiency-free record with over 12 years and 15 state surveys from Wisconsin's licensing board.
The homes have indoor common areas, cheerful music playing, book rooms, a hot tub, steam room, fitness room, and outdoor patios for cookouts, fenced walking paths, and memory gardens. Residents can take part in board games, animal therapy, music and art programs, exercise classes, and both on-site and off-site activities for social, physical, mental, and emotional health. There's a strong emphasis on memory care, with specialized support and a caring team that brings joy and comfort to residents living with dementia. Meals are prepared by chefs and meal planners, homemade and can fit special diets, while a mobile hairdresser keeps small comforts available. Transportation services help residents get to doctor visits, shopping, or faith-based community events.
Community spirit stays strong with planned activities, movie nights, exercise and music, social events, and a family-like environment where everyone feels respected. Heartwood Senior Living pays attention to safety and health, runs health and safety inspections, and maintains an easy 4-step admission process. The facility is also known for winning awards for best meals, friendly staff, and programs that keep residents happy and active. Every year, there's a Custom Home Tour, letting people see model homes, which are crafted to be timeless and suited to many lifestyles. The mission here is to provide assisted living in a safe, respectful, and compassionate manner, always aiming to help each resident feel successful and happy every day. Resident retention is high at 99.9%, showing families tend to stay because of the care and atmosphere. The staff treats residents as family, following a tradition of quality, patient-centered care, and companionship in every part of daily life.
