Cherokee Center for Nursing and Healing

    150 Hospital Cir, Canton, GA 30114
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.04·(233)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.9
    • Meals

      2.7
    • Amenities

      2.6
    • Value

      2.3

    Pros

    • Compassionate, attentive nursing and aide interactions
    • Strong physical and occupational therapy services
    • Coordinated discharge planning and social-work support
    • Clean, well-maintained resident rooms and common areas (in many observations)
    • Engaging activities and social programming
    • Convenient location, parking, and family visitation access
    • Responsive dietary staff and generally acceptable meals
    • Safe, well-lit building with accessible dayrooms
    • Helpful and supportive front-office and administrative staff
    • Emergency preparedness (on-site generator for power outages)
    • Warm, family-like atmosphere reported by many families
    • Clear communication from some nurses and therapists

    Cons

    • Chronic understaffing and workforce instability
    • Delays in responding to call lights and care requests
    • Inconsistent medication administration and timing
    • Incontinence-care delays and hygiene-management gaps
    • Gaps in wound- and catheter-care processes
    • Interdepartmental and family-communication breakdowns
    • Variable food quality and meal-service consistency
    • Aging facility and outdated infrastructure
    • Limited bathing/shower and bathroom access on some units
    • Security and property-safeguarding concerns
    • Inconsistent staff professionalism and conduct
    • Variable leadership stability and management consistency
    • Limited therapy hours and weekend/holiday coverage

    Summary of reviews

    Reviewer feedback for Cherokee Center for Nursing and Healing is highly polarized, with substantial praise for direct-care teams and rehabilitation services alongside recurring operational concerns. Many families and residents describe caring, respectful interactions from nurses, CNAs, and therapists; several accounts emphasize effective physical and occupational therapy, coordinated discharge planning, and supportive social-work involvement. The facility’s dayrooms, accessible parking, visiting hours, and some consistently clean rooms contribute to a family-friendly environment that several reviewers characterized as warm and home-like.

    At the same time, a recurring theme across reviews is variability in care reliability. Multiple accounts describe delays in staff response to resident requests and call lights, inconsistent medication timing, and gaps in basic hygiene and wound- or catheter-care processes. These issues are commonly framed by reviewers as consequences of limited staffing and workforce instability — for example, frequent staff turnover, single nurses covering large areas, and aides spread thin. Such operational constraints appear to drive many of the service inconsistencies families reported.

    Dining and activity programming receive mixed feedback. Some reviewers praise the dietary team and specific meals, noting hot food delivery and liked menu items; others report inconsistent food quality, limited options, and occasional food-safety concerns. Activities and social programming are often viewed positively, with regular events, dayroom engagement, and family-inclusive occasions noted as strengths that support resident well-being.

    Facility and infrastructure comments are similarly mixed. The building is repeatedly described as older and in need of updates; many reviewers nonetheless note that it is clean, secure, and well-lit. Specific physical limitations cited include constrained bathroom/shower access on certain units, short/dated beds, and areas that would benefit from renovation. Administrative themes vary over time: some reviewers note improved management and stronger leadership after ownership and leadership changes, while others describe inconsistent communication, scheduling problems, and occasional unaddressed concerns. A small number of serious allegations — including property-safeguarding issues and payroll/bonus disputes — were described and suggest areas warranting further inquiry.

    Overall, Cherokee Center appears to deliver good rehabilitative and compassionate bedside care in many cases, supported by an engaged therapy team and several committed staff members. However, operational weaknesses — primarily chronic understaffing, inconsistent medication and hygiene processes, aging infrastructure, and communication gaps — create variability in the resident experience. Prospective residents and families should weigh the facility’s rehabilitation strengths and staff compassion against these operational risks, and consider visiting to assess current staffing levels, care protocols (especially wound and catheter management), meal services, and management responsiveness before making placement decisions.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Cherokee Center for Nursing and Healing is located at 150 Hospital Cir, Canton, GA, 30114.

    About Cherokee Center for Nursing and Healing

    Cherokee Center for Nursing and Healing sits at 150 Hospital Circle in Canton, Georgia, and offers skilled nursing care for up to 100 people, but census shows about 85 folks living there most days, and the place runs as a for-profit company tied to Empire Care Centers. The center's got different levels of care including skilled nursing, memory care, assisted living, independent living, continuing care, respite care, and even in-home care, with services aimed at people who have disabilities or need extra help with daily life. The staff speaks English, and there's a family advisor service to help with questions, plus visitors can set up tours to see how the place works and meet people.

    Residents have choices for meals in a shared dining room, and there are options for restaurant-style dining, all-day meals, and special diets like diabetes-friendly food or meals for those with allergies. Facility amenities include private bathrooms, cable TV, Wi-Fi, kitchenettes, and air conditioning in rooms, alongside outdoor spaces, gardens, activity rooms, fitness center, spa and wellness rooms, a salon/barbershop, library, and walking paths. There's also a movie theater, game room, and arts room where folks can join in on music programs, arts and crafts, and other social or recreational activities, and the center also prepares and serves meals, handles laundry and dry cleaning, takes care of housekeeping, and helps coordinate moves.

    Medical and personal care cover things like 12 to 16 hours of nursing per day, medication management, help with bathing, dressing, grooming, and going to the bathroom, and staff can support those who need wheelchairs or close supervision, plus there's specialized memory care for people with dementia. Medical services go further with podiatry, wound care, occupational therapy, and regular nursing care, and the place covers transportation and has guest parking for families. The facility meets many insurance needs since it takes Medicare, Medicaid, and long-term care policies.

    Rooms are set up with safety in mind, offering features like sprinkler systems, call-alert systems, wheelchair-accessible setups, and everything includes maintenance and repairs as needed. Some rooms come furnished, while others may have kitchens or kitchenettes with washers and dryers nearby. Cherokee Center for Nursing and Healing gives residents access to all sorts of community activities, educational classes, fitness sessions, and wellness programs, along with regular social events.

    One thing folks should know is that Cherokee Center for Nursing and Healing has been marked as a Special Focus Facility Candidate, which means there've been serious quality problems found in inspections, and records show 31 documented deficiencies, including two involving infection control and others around care planning, plus nurse turnover's reported at 59.2%, and average staffing shows 3.06 nurse hours per resident each day. As of now, the facility isn't taking new residents. There's an online process for getting details on costs or scheduling a tour, and the website shares reviews and photos, so anyone interested can look things over and get a feel for what to expect before making a visit. The place aims to treat everyone like family with a focus on dignity, respect, and keeping areas clean and practical, and belongs to the Georgia Health Care Association.

    People often ask...

    Cherokee Center for Nursing and Healing offers assisted living, memory care, board and care, and skilled nursing.

    There are 15 photos of Cherokee Center for Nursing and Healing on Mirador.

    The full address for this community is 150 Hospital Cir, Canton, GA 30114.

    No, Cherokee Center for Nursing and Healing does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Cherokee Center for Nursing and Healing. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cherokee Center for Nursing and Healing directly. There is no cost for this service. We are compensated by the community you select.

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