Sunterra Springs Springfield

    4935 S National Ave, Springfield, MO, 65810
    3.7 · 85 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Beautiful facility, great therapy, understaffed

    I had a largely positive rehab stay in a beautiful, spotless, modern facility - the therapy team, nurses and many aides were exceptional, leadership and social workers were engaged, and meals (homemade rolls and pot roast) and transport were a big plus. That said, chronic understaffing/high turnover caused missed meds, slow or unanswered call buttons, occasional hygiene lapses and inconsistent care. I'd recommend it for focused rehab recovery, but only if family can advocate closely and watch for staffing/medication issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.71 · 85 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.7
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Sunterra Springs Springfield

    About Sunterra Springs Springfield

    Sunterra Springs Springfield sits at 4935 S National Ave, Springfield, MO 65810, and offers care for seniors in need of both short-term rehabilitation and long-term skilled nursing, calming a lot of worries for those moving from hospital stays before heading home. This place has only 38 beds, so it keeps things close-knit, and staff work hard to get to know each resident and listen to their needs so nobody feels lost or overlooked. The staff at Sunterra Springs Springfield have training to care for people with complicated health problems, and every resident gets a cozy private suite with their own bathroom and shower, which is pretty nice when you're recovering or just need your space.

    The facility has a good reputation for clean spaces and safety, having won Customer Experience Awards several years running, especially for safety and security, nursing care, laundry service, and dining, which comes in the form of custom-made menus and restaurant-style meals. Folks get everything from therapy in a big gym equipped for physical rehab to day-to-day support like laundry and regular cleaning. Nurses and aides on staff help the frail elderly, and the main lobby's got a fireplace, with spacious seating, and lots of windows, making it a cozy place to rest or chat with visitors. There's outdoor seating where residents can relax on nice days, and the place is accessible for folks in wheelchairs. They've got WiFi, air conditioning, and nearby parking that makes visits a little easier for families.

    For those who need memory care, assisted living, independent living, or skilled nursing, Sunterra Springs Springfield covers all these with programs that fit different needs. They take both Medicare and Medicaid, so families have some options when thinking about how to pay for care. Therapy services get a lot of attention here, and everything is set up to help residents gain strength and independence at their own pace, whether somebody needs help recovering after surgery or needs extra help living day-to-day. The nursing station is close by for medical support, and the activity area offers games and a place to be social if you're up to it. All the comfort and simple, straightforward care make the place a good choice for seniors looking for a modest, friendly setting where people know your name and do their best to make life smoother.

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